12-20-2017 08:09 AM
Hey, @SigglesMFC, I'm going to take some time and attempt to replicate this scenario. I'll get back to you the second I figure out what's going on!
12-21-2017 09:46 AM
Hey, @SigglesMFC, could you send me the software version found in Gear Info? It should look something like this: R770XXU1APJF.
We're working on a new update that should be addressing your difficulty and would like to know if you've downloaded it yet, thanks!
12-26-2017 07:24 AM
Sorry to hear about that, @userbfwKuO79np.
Would you also mind providing me with your software version as detailed above? Thanks!
12-27-2017 08:10 AM
Just got the Gear S3 for Christmas and having the same issue. I have tried it several times over the last 2 days and it has worked maybe 3 times. It's very discouraging to see that this thread was started in March and the problem has not been resolved
12-27-2017 02:38 PM
I hate to hear that your having difficulty with your Christmas present, @userT9Dq2BS5r5. Would you mind providing me with your device's software version?