NicholasK3
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Samsung Apps and Services

So I'm trying to preorder the S26 Ultra and Buds 4 Pro, Everytime I do, I get the same error message.

"We're unable to verify part or all of your information, please review and update, then try again. If this issue persists, please visit a trusted retail store to purchase."

I've tried every troubleshooting method under the sun, double checking billing information, changing payment method, PayPal, Google Pay, clearing caches, ordering from different device/browser, using a guest account, waiting 24hrs, etc.

Samsung Support is insultingly unhelpful. I want to order from Samsung so I get all the pre-order deals. I can't think of any way to work around this issue. I've tried the email the CEO option, and haven't received a response (it's Saturday though). I can't get ahold of any support agent who's competent. This is so ridiculous. I've never had a company try so hard to not take my money.

Does anyone know the real solution how I can get around this??

If I wait until March 11th and buy from Best Buy, will they have the 1tb in Sky Blue? because I can't find it on their website right now.

Or does anyone know how I can get ahold of someone at Samsung who can actually help? Like an exec?

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