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- 57 Likes
- 1 Solutions
- 0 Posts
- 62 Comments
- 78 Followers >
- 0 Following >
09-26-2018
10:58 AM
@userpxdivaTapl: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of the device.
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09-17-2018
09:07 AM
@Blkparader: You can find that information by going to Settings> About Phone
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09-15-2018
11:12 AM
Hey guys, can we get the following information?
Model Number
Baseband Version
Carrier
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09-12-2018
08:37 AM
@Cormaster: Can I get the following information?
Model Number
Current Software Version
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09-12-2018
08:02 AM
@userpJsOBLkKeC: Does your Wi-Fi password contain any special characters?
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08-29-2018
09:07 AM
@usernWfcn7Xlvl: Does this occur if the device is booted into Safe Mode?
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08-27-2018
02:17 PM
@userkBFDq3UShG: The setting can be changed. Try turning wake up Gesture off then back on, after you have done that restart your device.
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08-27-2018
02:06 PM
@userkBFDq3UShG: Do you have it set to wake up by lifting your wrist?
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08-27-2018
02:01 PM
11 Likes
@userkBFDq3UShG: If you go to Settings> Advanced> Wake Up Gesture, how do you have everything set up?
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08-27-2018
01:54 PM
2 Likes
@userkBFDq3UShG: If you go to Settings> Advanced> Goodnight Mode, is that feature on or off?
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08-27-2018
01:31 PM
@userkBFDq3UShG: If you go to accessibility, what all do you have enabled?
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08-27-2018
12:29 PM
2 Likes
@userkBFDq3UShG: Do you have the "Night Mode" feature enabled?
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08-23-2018
06:36 PM
@MFREESE: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of the unit.
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08-16-2018
08:40 PM
@userUu2mxH4li5: I am sorry to hear this. Give this a try:
Settings
Apps
3 Vertical Dots
Show System Apps
Bixby Voice
Storage
Clear Cache
Clear Data
After you have completed these steps please restart your device.
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08-01-2018
02:00 PM
@userH3XjfVkjtX: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of your unit.
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07-13-2018
10:21 AM
@userhYwsbcvE8E: Can I get the following information:
Model Number
Baseband Version
Carrier
... View more
07-10-2018
07:09 AM
@userZcD3dg54Yw: There is an updated firmware version for your unit. Please visit the link below for more details.
https://www.samsung.com/us/support/owners/product/2017-uhd-smart-tv-mu9000
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07-09-2018
02:39 PM
@uservGdl3ayo0g: CanI get the model number you pulled out of the TV settings?
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07-04-2018
01:42 PM
I completely understand. We only have the ability to support within the US on this Community page. Please visit the following link for support in your area.
http://www.samsung.com/visitcountry
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07-04-2018
01:32 PM
@userKZsDeCAnHF: Just to confirm, was your device purchased in the US?
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07-03-2018
07:28 AM
Hey Guys, can I get the following information?
Model Number
Baseband Version
Carrier
... View more
07-02-2018
11:45 AM
Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.
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07-02-2018
11:19 AM
@Alexey Meshkov: I apologize, we only have the ability to support within the US. Please visit the link below for support in your area.
http://www.samsung.com/visitcountry
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07-02-2018
07:37 AM
You can find your Baseband version by going to Settings> About Phone
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