Comet
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04-08-2021
03:45 PM
I am getting the same black screen you're seeing while using that app and doing channel changes. I've read that the issue needs to be fixed by YouTube.
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04-08-2021
09:21 AM
1) You can find your remote's battery percentage by going to TV Settings > General > Power and Energy Saving > Available Remote Battery. 2) I don't believe any of the remote buttons can be reprogrammed. (Unfortunate!)
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04-07-2021
10:20 AM
1 Like
Mine is the TU7000, slightly different than you guys' but nonetheless run the same software. Interestingly enough, Anynet+ works for me. I have a STB that accepts IR as well as a Roku 4K and AppleTV 4K, both of which use CEC for control.
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04-06-2021
06:12 AM
What is your TV model again? I'm not sure I caught it in the thread.
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04-05-2021
09:57 PM
The cable box I have does not support HDMI-CEC (Anynet+) but only IR, so the TV is able to control the box by IR commands that are being sent from the TV.
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04-05-2021
03:52 PM
What model is your TV? From my understanding, the TV sends out IR commands to external devices such as cable boxes through the Samsung logo located in the center bottom panel of the TV. Perhaps you'll need to make sure the STB is placed near the logo so that it can receive those IR commands during the channel test?
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04-05-2021
08:50 AM
I believe you can simply do Universal Remote Setup again so your TV remote and SmartThings App can control your cable box. Can you try navigating to the Universal Remote Setup (under Source) and go through the setup steps to control your Spectrum cable box?
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04-01-2021
11:30 AM
I believe you can press & hold the Play/Pause button on your remote to get back to that animated graphics screen. Give that a shot!
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01-21-2021
09:44 AM
Interestingly enough, I have the M5300 model and don't see the volume key getting stuck. Do you just turn on the TV next day and it immediately happens? What source is the TV on before power off and power on?
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12-04-2020
04:19 PM
3 Likes
The drop down menu is only available when you press the Home button and long press Select the app tile you want to move. I think you're in the Apps Store Settings page, which shows only delete and lock.
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userlU6GzpQHMf
Comet
in 4K, 8K and Other TVs
12-01-2020 09:46 PM (Last edited 12-01-2020 09:46 PM ) in
12-01-2020
09:46 PM
13 Likes
Press and hold the Enter button on the app tile you want to rearrange on Smart Hub, and a drop down menu will have a Move option.
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userlU6GzpQHMf
Comet
in 4K, 8K and Other TVs
12-01-2020 09:46 PM (Last edited 12-01-2020 09:46 PM ) in
09-29-2020
08:05 PM
The Q80T does support HDMI 2.1 so can run 4K 120Hz, but only on HDMI4 port.
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09-29-2020
07:47 PM
10 Likes
The high frequency noise problem on the 75" Q80T has been improved and fixed on the latest firmware version 1402.1. You guys can manually update your TV by loading the firmware to the USB first if your TV hasn't already updated on its own.
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09-15-2020
03:11 PM
To answer your questions from the original post -- 1. Not all apps will support autorun last app feature. If you tried on YouTubeTV App and it does not work, then likely the feature is not supported on this app. 2. If you say "Launch YouTubeTV App" using Alexa, it should be able to detect and launch the app for you. As far as using Alexa to switch to a channel like CNN or MSNBC, that will not work inside the YouTube TV App. This feature only works if your TV is set up with the service provider that your STB came with.
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08-12-2020
08:44 AM
Anyone seeing it on the 65"? I have the Q80T and have not heard the buzzing noise, although the video capture is a great reference for me to be on the lookout.
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08-05-2020
10:00 AM
10 Likes
You'll need to first move your cursor to the app tile you want -- say Netflix -- then hold the Enter key down. From there, a drop down menu with options to move and remove will display.
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07-29-2020
07:39 AM
13 Likes
That chime is the Tap View feature that gives users the option to allow for Multi Screen between your smart phone and the TV. You can disable Tap View from the SmartThings App Settings on your phone to stop the chime.
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07-17-2020
08:10 PM
11 Likes
You'll likely need to place the cable box closer to the TV so that the cable box can receive IR commands that are being sent from the TV. From there, you can go through the setup steps again and check the channel up/down test.
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06-30-2020
12:56 PM
My TU7000 is on the latest firmware and I have yet to see any flickering in Netflix app. How often are you seeing it? What titles are you watching?
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06-19-2020
02:04 PM
Did sub menu scrolling suddenly stop working randomly? Before that, it was working okay? Do you remember at what point it stopped working?
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06-18-2020
06:52 AM
For those experiencing the issue, do you also have the TV added on the SmartThings App as well? Does the problem occur every time?
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06-16-2020
07:30 AM
I have the Q90T and have not heard of any buzzing noise in the Netflix app. Is it happening while scrolling through contents? For me, each content I scroll through just plays a short clip normally. What's your sound output? TV speakers or AVR?
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06-16-2020
07:27 AM
11 Likes
On my app, I just press the Return button which brings up an overlay on the left, select Settings, and then scroll all the way to the bottom where it says Sign Out.
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05-27-2020
01:06 PM
1 Like
Although the pre-installed builtin apps cannot be deleted or removed from internal memory, I believe when TV's internal memory is reaching max capacity, it will ask you to insert a USB to install additional apps externally. Perhaps, try to insert an external storage device to your TV and then add those 50 photos again before setting to TV in Art Mode?
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04-22-2020
02:18 PM
1 Like
By any chance did you rename your Apple TV to something other than the default "Apple TV"?
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04-21-2020
05:01 PM
Can you position the AppleTV device in front of the TV and see if TV can control it?
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08-28-2019
08:28 AM
For those having the Wifi drop issue overnight on the 2019 RU7100 series TV, it looks a new TV firmware version 1315.4 has been released on the Manuals and Downloads section of that model's support page to address this problem.
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01-29-2019
11:51 AM
Can you try to see if TV is now receiving 1202? My Q7 just updated from 1153 to 1202 over the net without using USB update method. When issue occurs, is TV connected to network? Also, for those who are still seeing the issue, when you power on the TV, does the row of apps (Home) appear automatically?
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