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- 177 Solutions
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‎08-08-2021
10:26 AM
Are you able to click on my profile and send a private message from there?
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‎08-08-2021
10:17 AM
Are you using The Community through a browser or the Members application?
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‎08-08-2021
09:58 AM
Thank you for that, however, in order to proceed, I will need you to send me a private message so that none of your personal information gets posted on a public thread.
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‎08-08-2021
09:27 AM
Hi there, I know you said you attempted to reset your watch but I found a few more things you could try https://www.samsung.com/us/support/troubleshooting/TSG01003223/#reboot-your-samsung-smart-watch
If your watch is still stuck in a boot loop after trying the steps listed in the link above having your watch evaluated by a certified Samsung technician would be the next step in resolving this. If you would send me a private message with the full model code and serial number for the watch I'd be more than happy to look into what options you have for this.
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‎07-06-2021
01:34 PM
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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‎06-18-2021
12:06 PM
Please reach out to your bank directly with issues using their services, as this is a text message you are welcome to reach out to your Carrier as well.
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‎06-18-2021
09:49 AM
Unfortunately, if they are not in the trash bin, or backed up to a secondary source where you could restore them, then a recovery software would be the only hope at getting them back.
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SamsungJace
Honored Contributor
in Other Mobile Devices
‎06-18-2021 09:32 AM (Last edited ‎06-18-2021 09:32 AM ) in
‎06-18-2021
09:32 AM
10 Likes
We are unable to speculate on the release of new devices or features, you are welcome to check our website here for any updates: https://www.samsung.com/us/mobile/phones/galaxy-a/
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SamsungJace
Honored Contributor
in Other Mobile Devices
‎06-18-2021 09:32 AM (Last edited ‎06-18-2021 09:32 AM ) in
‎06-18-2021
09:16 AM
This information is generally found in the Description section of the Theme store where the live wallpaper or theme has been downloaded from.
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‎06-18-2021
09:07 AM
Please be advised; while the watch is water-resistant, it is not water-proof. Additionally, liquid/water damage is not covered under the Samsung Limited Warranty.
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‎05-07-2021
09:06 AM
If you have tried the steps in this article with no success, repairs would be recommended: https://www.samsung.com/us/support/answer/ANS00082563/
You are welcome to visit your local uBreakiFix for walk-in repairs, or you can call us at 1-800-726-7864 for ship-in options.
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‎05-04-2021
09:33 AM
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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‎05-01-2021
09:37 AM
The solution is for you to send us a private message so that we may look into repair or replacement options based on a technician's evaluation. It is a ship-in repair process that requires private information so we've been asking users to send us a private message to go into this further. Please feel free to reach out to us privately should you require assistance with this.
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‎05-01-2021
09:31 AM
If the steps in this thread do not help, repairs would be recommended. You are welcome to call in to go over your repair options at 1-800-726-7864.
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‎04-30-2021
09:07 AM
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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‎04-24-2021
12:45 PM
10 Likes
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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‎04-24-2021
12:45 PM
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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‎04-24-2021
12:42 PM
If I recall correctly; the Z means its a US model, the K means its black in color, and the ATT means its originally a AT&T branded model.
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‎04-23-2021
04:23 PM
It is recommended to speak with your carrier regarding issues using their services.
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‎04-23-2021
04:17 PM
11 Likes
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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‎04-23-2021
04:15 PM
If you have tried the factory reset, repairs would be recommended. You are welcome to give Samsung a call directly to have this set up: 1-800-726-7864.
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‎04-23-2021
04:03 PM
I would recommend reaching out to Youtube support on this: https://support.google.com/youtube/#topic=9257498
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‎04-23-2021
03:49 PM
It is recommended to speak with your carrier regarding any issues using their services.
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‎04-22-2021
12:48 PM
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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‎04-15-2021
10:12 AM
10 Likes
Hello there, I would recommend reaching out to our Premiere Services team for your Z Flip screen, they can be contacted here: 1-888-970-3653
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‎04-08-2021
09:27 AM
Hello there, I'm sorry to hear about this. If you wouldn't mind sending me a private message with your watch's full model code and serial number I'd be more than happy to look into this further for you.
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‎04-07-2021
11:06 AM
Hello there, could you provide the full model code of your phone so I can look up troubleshooting steps for your device.
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‎03-31-2021
11:11 AM
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
... View more
‎03-31-2021
09:21 AM
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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