About MrQue

MrQue · ‎09-23-2021

We can't say when a feature will appear on a device. The only thing we can do is suggest that you download the next software update. Maybe then the feature you're looking for will be available. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-22-2021

I can understand how frustrating this issue can be. I recommend that you try these troubleshooting steps here.

MrQue · ‎09-17-2021

We have no way of knowing or predicting when a feature will or won't return. All we can do is suggest that you download the next software update and maybe the feature will be available.

MrQue · ‎09-16-2021

Although we have no way of predicting when a feature if or will return back to a device. We can only recommend that you download the next update and maybe the feature you are looking for will be available. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-15-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-10-2021

That's great that you found an answer to this issue. If you need help with any other issue feel free to reach back out to us.

MrQue · ‎09-08-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-05-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-04-2021

I can see how that feature would be important. I believe this link here will provide the answer you're looking for. https://www.samsung.com/au/support/mobile-devices/set-up-schedule-messages/

SamsungRei · ‎09-03-2021

I understand how important this feature can be. Here is an article that contains more information regarding the call and text on other devices feature. https://www.samsung.com/us/support/answer/ANS00083152/ Please note that the feature is not available with AT&T or Verizon.

MrQue · ‎09-02-2021

I recommend trying to clear the cache partition on your phone. Here are the steps. Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight Wipe cache partition. Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, Reboot system now is highlighted. Press the Bixby / Power key to restart the device. If this step doesn't work you will need to get in contact with the developer of the app. You will be able to find their contact information in the google play store.

SamsungRei · ‎09-02-2021

Hello @PeninaD, I understand how bothersome this is. Regretfully, we are unable to speculate on future updates. I apologize for any inconvenience.

MrQue · ‎09-02-2021

I can understand how this can be an issue. I recommend that you get in contact with your service provider to resolve this issue.

MrQue · ‎09-02-2021

I understand how frustrating this issue can be. I would recommend that you make sure that your phone is up to date on its software and try clearing the cache partition on your phone. Here are the steps. Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight Wipe cache partition. Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, Reboot system now is highlighted. Press the Bixby / Power key to restart the device. If these steps don't work I recommend that you reach out to the developer. You will be able to find their contact information in the google play store.

MrQue · ‎09-01-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-01-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎09-01-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

SamsungAdam · ‎08-31-2021

Thank you for reaching out. It is most likely overheating because due to other apps and GPS services running in the background when connected to Android Auto. If you are charging your phone wirelessly due to Android auto being a resource-intensive app it could cause your device to overheat. Another thing that could cause your device to overheat while using a USB-C cable and running a resource-intensive app is the temperature in the car. I would also recommend keeping the device out of direct sunlight while the Android auto app is in use. Also, make sure to keep the background apps closed and optimize your device. Another step would be to clear the cache on your Android auto app. If you continue to experience these symptoms, I would recommend reaching out to the Android auto developers for further assistance.

MrQue · ‎08-26-2021

I can see how this issue can be frustrating. It depends on the app they are using, if you have a group message in the stock app it shows as a category, if you delete that category it shows as deleted

CLF · ‎08-23-2021

@ciechat Thanks for the reply I'm glad to hear that it's up and running. Take care, Best regards, CLF

MrQue · ‎08-22-2021

We don't know when features are going to be released to other non-Samsung phones. We can only recommend that you download the next available update and maybe the feature you are looking for will be available then. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

SamsungRei · ‎08-20-2021

I know this is annoying. If factory resetting the watch is not successful, it is recommended to have the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky Please include the model code and the serial number or IMEI number of the watch.

MrQue · ‎08-19-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎08-19-2021

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

MrQue · ‎08-18-2021

Hey, I I can understand how this can be frustrating Hopefully these steps here can make thing easier adding a signature to your text. From a Home screen, navigate Apps > Messages. These instructions apply to Standard mode only. If prompted to change the default SMS app, tap OK to confirm. Tap the More icon (located in the upper-right). Tap Settings. Tap Signature. Tap the Signature switch (located in the upper-right) to turn on or off . A signature is automatically attached to each sent text message when switch is in the on position. To edit the signature when the setting is on: Tap Edit signature. Enter the signature then tap SAVE (located in the upper-right).

userzukNMc2CNp · ‎08-14-2021

same here Q80 and optical cable crackles and drops out with any audio source apps included. internal speakers are fine however

Stephanie Nikki · ‎08-04-2021

It is recommended to reach out to your carrier directly if a factory reset was of no help. If they too cannot get the notification to go away, repairs would be last recommendation in order to have the software re-flashed. You are welcome to call us directly at 1-800-726-7864 for more repair details.

MrQue · ‎07-31-2021

Thank you for providing that information. If the issue is still persistent even when your phone is in safe mode you will need to perform a factory reset on your phone. I would recommend the device be evaluated by a technician. If the unit requires service. Please feel free to reach out to us directly via one of the following options and include a link to this thread. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

SamsungAdam · ‎06-29-2021

Thank you for reaching out. I certainly understand your frustration, as you have been working with our specialized team, I would recommend reaching out to them directly at 1-800-726-7864 for further assistance. Please provide the phone agent with your ticket number so they can assist you in the quickest possible manner.

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