Hello,
Thank you for your feedback. If you would like to suggest us a change to an existing feature or a new feature to add, please leave a post in the Suggestions section with your ideas. We appreciate your contribution to the Beta program.
Regards
One UI Beta Team
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Hello,
Thank you for your feedback. If you would like to suggest us a change to an existing feature or a new feature to add, please leave a post in the Suggestions section with your ideas. We appreciate your contribution to the Beta program.
Regards
One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Thank you for your feedback. If you haven’t already, please send us an error report to help us debug the issue. Please also keep an eye out for any other issues you may encounter. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello, @Donneb74
Please try the suggestions made by @DrFed . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello,
As mentioned by other users, please try waiting a few days after the update for your battery to adapt to your usage. Thank you.
Regards, One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Thank you for your feedback. Network connectivity issues will most likely be resolved more effectively by contacting your carrier directly. If issues, persist, however, please send us an error report to help us debug the issue. Please also keep an eye out for any other issues you may encounter. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello, @MrBungle
Please try the suggestions made by @Claykin . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello,
Please try reinserting your SIM card and clearing the device's cache. If the issue persists, please send us an error report. Thank you.
Regards, One UI Beta Team
... View more
Hello, @Moosc
Please try the suggestions made by @TipsyTrex . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello, @Nezz48
Please try the suggestions made by @ShortyMa . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello,
Thank you for your feedback. If you would like to suggest us a change to an existing feature or a new feature to add, please leave a post in the Suggestions section with your ideas. We appreciate your contribution to the Beta program.
Regards
One UI Beta Team
... View more
Hello,
Thank you for your post. If a similar issue occurs again, please send us an error report to help us debug the issue. We appreciate your contribution to the Beta community.
Regards
One UI Beta Team.
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello, @meach13
Please try the suggestions made by @Ledvedder5150 and @userDsYPwPIwGD . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
Hello, @Yamialex224
Please try the suggestions made by @ButtaBean_420. If the issue persists, please send us an error report. We appreciate your contribution to the beta program.
Regards
One UI Beta Team.
... View more