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05-12-2020
10:12 AM
11 Likes
Hello@usereJXWJwg1tl Currently Q-symphony feature is support TV models below Q900T , Q800T , Q90T , Q80T https://en.tab-tv.com/?p=20231
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05-12-2020
09:48 AM
1 Like
Hello@usereJXWJwg1tl Q-Symphony is supported on 2020 QLED 4K and 8K TVs and these 2020 soundbar models: HW-Q950T HW-Q900T HW-Q800T HW-Q70T HW-Q60T Link Click i hope this was helpful.
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05-11-2020
12:27 PM
11 Likes
Hello@Aj26 The J3 Crcked Screen replacement price is $ 79. It can be repaired at a Samsung service center. You can check trade in value in the link below. Click Link
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05-11-2020
05:43 AM
1 Like
Hello@uservd71HYnF8x your device is not the release in U.S.A indicated SM-N960F/DS This is a U.S. based forum and to get this issue resolved you will have to go to the region of origin of where the device was purchased. Here's a link to get to the correct forum. http://www.samsung.com/visitcountr
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05-09-2020
01:42 PM
11 Likes
Hello@userLP676Siagn The video editor apps are functions that can be used when editing video recording. Gallery > Select a Video > click the play video > Click the top right 3dots > Editor i hope this was helpful
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05-07-2020
09:40 AM
10 Likes
Hello@userCzqNWbFU23 verizon support HD Voice. It is the same function as VoLTE. Please check the LINK below. Click Link
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05-06-2020
07:50 AM
10 Likes
Hello@users2ZfiDEiBP Please try the steps below. The "Schedule text" feature has been changed since the update. currently i'm using the android 10 one UI 2.1 i hope this was helpful
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05-04-2020
10:57 AM
hHello@Khryzcs es I noticed it too at S20 Unpacked. At the time I was told that it maybe a pre-production unit or whatever, but after watching some tear downs, I have a theory. While there were some reports of click or weird sounds coming from previous models, it's not the same thing. With S20 Ultra it's louder and definitely much more noticeable, but try this... if you open the camera and try shaking the unit, the rattling sound stops completely. Close the camera and it returns. I believe it's the zoom lens autofocusing system. The lens are positioned sideways, and they are on tiny rails, moving left and right when focusing, so when camera is not in use, they move freely when you shake your phone. I don't think it's harmful to the device, but of course I'd say try not to shake your phone on purpose too much.
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05-04-2020
10:42 AM
Hello@Khryzcs As stated "This isn't a problem. It is just the lenses of the camera moving around when not being used. The lenses are stabilized with electromagnetism. When they aren't used, they will move around as there are no gears or mechanics to hold it into place."
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05-04-2020
09:40 AM
Hello@xYuri The Bluetooth 5.0 range with these is outstanding. It took a distance of 120 feet (~37 meters) in open space before the connection would get choppy, without dropping completely. Also, the signal is strong enough to get through at least one brick wall, so music or calls will remain uninterrupted even if you're in the next room. But when paired to my laptop, which only supports the older Bluetooth 4.1, the range of the Buds was just about 20 feet in an open office room. i hope this was helpful.
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05-04-2020
05:43 AM
Hello@userzL22ovozyw Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 if problem is still re-occurring. please refer to link i attached. https://youtu.be/rgBf2NEl-F0 Put both in the case put them in charge and restart your phone i hope this was helpful.
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05-03-2020
10:00 AM
11 Likes
@Samsung_5Pgkoux https://www.samsung.com/us/support/troubleshooting/TSG01001451/#optimize-the-phone-or-tablet-s-battery-life
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05-03-2020
09:53 AM
1 Like
Hello@Samsung_5Pgkoux I was able to see normal. Would you like to try one more time? Link
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05-03-2020
09:47 AM
1 Like
Hello@Samsung_5Pgkoux You can set a power saving modes on your phone to limit its battery usage and make its charges last longer. There are a few different battery saving options and some tricks for optimizing your device’s battery life. Give this link a try for some tips and tricks to increase the battery life on your device. https://www.samsung.com/us/support/troubleshooting/TSG01001451/#optimize-the-phone-or-tablet-s-battery-life i hope this was helpful.
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05-02-2020
11:28 AM
@userm1AFO3vfdS There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data, Clear Cache clearing the galaxy Buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data, Clear Cache I would recommend trying to connect your buds individually to see if you can connect your bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/ I would recommend you to visit in local Samsung Authorize service center Or contact to 1800-SAMSUNG (1800-726-7864) because it might be an issue with the Buds If they are under the one Year warranty you have the opportunity to replace them. Linked below is the different ways of contacting Samsung. I hope this helped. Have a wonderful day! https://www.samsung.com/us/support/contact/
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05-02-2020
11:24 AM
Hello@userm1AFO3vfdS There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache I would recommend trying to connect your buds individually to see if you can connect your the bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/ I would recommend you to visit in local Samsung Authorize service center Or contact to 1800-Samsung(1800-726-7864) because it might be an issue with the Buds If they are under the one year warranty you have the opportunity to replace them. Linked below is the different ways of contacting Samsung. I hope this helped. Have a wonderful day! https://www.samsung.com/us/support/contact/
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05-02-2020
05:27 AM
Hello@Steve123aca3 There are many reasons you could be experiencing these symptoms. Have you tried turning on the “dynamic equalizer” in the galaxy wearables app? Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache I would recommend trying to connect your buds individually to see if you can connect your the bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/
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05-01-2020
07:02 AM
Hello@userC5ZzwWm9wY There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache I would recommend trying to connect your buds individually to see if you can connect your the bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/ hope this was helpful.
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mkkim
Comet
in Galaxy Buds
04-30-2020
11:48 AM
(Last edited
05-01-2020
10:30 AM
by
SamsungRyder
) in
04-30-2020
11:48 AM
Hello @user3XUA5Y98yt There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable apps > Click Top left 3dot > About Galaxy Wearable > check the version Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? "Setting" > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped "Setting" > Apps > Galaxy Buds > Storage > Clear data , Clear Cache If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/
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mkkim
Comet
in Galaxy Buds
04-30-2020
11:48 AM
(Last edited
05-01-2020
10:30 AM
by
SamsungRyder
) in
04-30-2020
10:47 AM
@AmandaKnipfing There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your buds Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache I would recommend trying to connect your buds individually to see if you can connect your the bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/
... View more
04-30-2020
10:14 AM
Hello@AmandaKnipfing There are many reasons you could be experiencing these symptoms. Have you had a software update to your Galaxy buds recently? - If yes, check to see if you have 2 different software version on your Galaxy buds Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache I would recommend trying to connect your buds individually to see if you can connect your the bud that is experiencing these symptoms. If your phone cannot connect to one or both of your Galaxy Buds or Gear IconX, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Give this link a try for issues with your Galaxy buds http://www.samsung.com/us/support/troubleshooting/TSG01111318/
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04-30-2020
10:00 AM
Hello@AmandaKnipfing Have you tried turning on the “dynamic equalizer” in the galaxy wearables app?
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04-30-2020
07:13 AM
Hello@userp4U7xyA9R0 Have you tried clearing the cache and data for the Galaxy wearable app? Setting > Apps > Galaxy Wearable > Clear data , Clear Cache clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache Hope this was helpful
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04-29-2020
08:31 AM
Hello@userGl1OXS5X3Q Have you tried turning on the “dynamic equalizer” in the galaxy wearables app? if problem is still re-occurring. clearing the galaxy buds cache and data in apps helped Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache Hope this was helpful
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04-29-2020
06:29 AM
10 Likes
Hello@KingOfRamen I just realized, when only one of the two earbuds is used, the battery indicator is shown separately. Try to using only one bud for 10min. then you can see the battery indicator is displayed separately.
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04-28-2020
11:53 AM
Hello@userksaE25MgfJ Have you tried turning on the “dynamic equalizer” in the galaxy wearables app? Looks like an update to the Gear Wearable app was pushed, which fixes this issue. Just updated and confirmed is now working. Galaxy Wearable version 2.2.30.20031361 Galaxy Buds Plugin version 1.4.20042451 Hope this was helpful
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04-28-2020
07:48 AM
10 Likes
Hello@user47yhkNsiq3 the icon display below is for "download booster" Setting > connection > more connection setting > download booster turn off the download booster option and try again.
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04-28-2020
06:55 AM
10 Likes
Hello@userUx1bXNs2ni i use Anker USE Type-C eathernet adaptor. it works very well. Hope this was helpful
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04-28-2020
06:44 AM
Hello@HattoriHanzo Unfortunately it sounds like an issue with the main screen display and needs to replacement. your SM-N960F device is not a US product. Please contact your local Samsung customer service. Hope this was helpful
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04-26-2020
05:51 AM
Hello@user47yhkNsiq3 please refer to link i attached below. https://www.samsung.com/my/support/mobile-devices/galaxy-note-indicator-icons-overview/ Hope this was helpful!
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