Hi, If your phone or tablet will not display, it may need permission from the TV. Restart your device and TV, and then try connecting again. Make sure to select Allow when it displays on the TV. You should also try looking for software updates on your devices. Other Way: https://technumus.com/connect-phone-to-smart-tv-without-wifi/
... View more
Oh no! I completely get how that could be bothersome. Here's a link with somethings to check in regards to the dryer: https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If none of the steps work, service would be needed. If you would like to look into service options, send me a private message: http://bit.ly/2ihPL97
... View more
Oh no! I completely get how that could be bothersome. Here's a link with somethings to check in regards to the dryer: https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If none of the steps work, service would be needed. If you would like to look into service options, send me a private message: http://bit.ly/2ihPL97
... View more
Sometimes televisions do weird things like and you just have to plug them directly into a wall socket. Unplug the unit for about 2 minutes, try it in the wall socket. If it works, just turn off the unit and plug it back into your surge protector. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
... View more
Hello, I can definitely understand the frustration with your tv account. I recommend reaching out to our Samsung Accounts department. You can contact them directly at 855-795-0509
... View more
That didn't work for me. What worked for me was putting a network cable. Seems like the wireless hardware on the TV works only half the time.
... View more
Hello, I apologize for the inconvenience, the troubleshooting link advises to:
*with additional information for each step*
Disconnect all external devices.
Plug your Chromebook into a power outlet.
Check the power LED as the Chromebook powers on.
Enter recovery mode.
Restart the Chromebook.
Request service.
I have provided the link again here Troubleshooting to review directly if needed.
... View more
I purchased a Samsung RF263BEAESR AA Rev 01 refrigerator new and the ice maker has never really worked properly. I have to defrost the ice maker every 2-3 weeks to keep it working. I had the ice maker "fixed" in 2019 and now the Ice maker has been icing over continuously for the last year +. I just received an estimate to perform a Samsung service bulletin to the tune of $587. I would think that a "service bulletin" would mean there is a defect in the product and the manufacturer would pay to correct the issue. I see there is a class action lawsuit "Bianchi v. Samsung Electronics America" regarding this issue. Do I have to wait for the results of that, or can Samsung step up and help me have an appliance that works as advertised? Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download
... View more
I purchased a Samsung RF263BEAESR AA Rev 01 refrigerator new and the ice maker has never really worked properly. I have to defrost the ice maker every 2-3 weeks to keep it working. I had the ice maker "fixed" in 2019 and now the Ice maker has been icing over continuously for the last year +. I just received an estimate to perform a Samsung service bulletin to the tune of $587. I would think that a "service bulletin" would mean there is a defect in the product and the manufacturer would pay to correct the issue. I see there is a class action lawsuit "Bianchi v. Samsung Electronics America" regarding this issue. Do I have to wait for the results of that, or can Samsung step up and help me have an appliance that works as advertised? Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download
... View more
Hello, Yes, it would be implied as to the same information mentioned via the link- All Samsung soundbars are rated for 110-240 VAC 50/60Hz usage. I hope you enjoy the soundbar and safe travels.
... View more
09-18-202109:12 AM (Last edited 09-18-202109:16 AM) in
09-18-202109:12 AM
Hello, I understand the concern regarding the television and regrettably will not be able to speculate any technical issue/concerns from a photo. We would recommend having a technician service the unit for accurate determination. You can contact the retailer for possible replacement options as you mentioned prior, use this link Service to find a service center in your area, or private message me PM Link with your full model and serial number to review service options. - Please Note: If you are having an issue replying with the private message link from the app, you can click on my name and select the "message" option as a method to contact me directly as well.
... View more
Hello, I understand the frustration, you should perform a network status test to help you choose which guide you need. Navigate to Settings > General > Network > Network Status and run the test. You can also try power cycling the television (turn off then power back on) for about 10-15 secs, and rebooting the router as well. If the issue continues, we recommend contacting your ISP or the manufacturer of your router for further assistance. If they help you determine the TV as the source of the issue, service may be required and you can send a private message to me here PM Link with your full model and serial number to review service options available.
... View more
09-10-202110:37 PM (Last edited 10-22-202102:21 PM by Samsung_Stephanie) in
09-10-202110:37 PM
by off I assume you mean with nothing connected, and sadly that didn't work it doesn't let me do anything other than like 2 options in the menu thing
... View more
Thank you. From what I think I've learned, the SmartThings app will display the dishwasher as "offline" anytime the dishwasher is not turned on. Each time we power on the dishwasher to run it we will need to select Smart Control to turn on the Wifi. I was hoping the dishwasher would still send out a wifi signal even when the dishwasher was off but it doesn't appear to be the case.
... View more
Hello, I apologize for the issue with the television screen. Can you send the full model code and serial number here: https://bit.ly/3lVQyQ2 in a private message to look into your issue.
... View more
Hello, I was able to locate some troubleshooting steps here to assist you here: https://www.samsung.com/us/support/troubleshooting/TSG01001482/ further. If the troubleshooting does not resolve your issue, please provide your name, address, contact number, e-mail, and place of purchase in the private message: https://bit.ly/3lVQyQ2 to review the service option as that would be the next recommendation for this concern.
... View more
Hello, I apologize for the issue reported with the tablet. I have found some troubleshooting steps I would encourage you to try here: https://www.samsung.com/us/support/troubleshooting/TSG01001559/ to resolve the issue. I hope this helps.
... View more
