Charging while the buds are in is fine! The charger and case are smart enough to figure out what needs charged. Hope that helps! -- Show me some love with a ❤️ Let me know if this helped by :white_heavy_check_mark: "Accept as solution" ... View more

Tried unplugging and replugging everything? The diagnostics here may help; https://www.samsung.com/us/support/answer/ANS00077524/ -- Show me some love with a :heart_suit: If this helped you :white_heavy_check_mark: "Accept as a solution" ... View more

@userZoQPX1w4E5    Hope you are doing well, my friend! Great question on updating.   Firmware / software updates like this get rolled out in phases and depend on the phone version, lock status, etc. Some devices get updates monthly, some quarterly: https://security.samsungmobile.com/workScope.smsb   Rebooting your device might help show an update, or booting into safe mode if there is a third party app issue stopping that. If you have a carrier specific device you also might reach out to their support team for an possible updates on timing and more info. Security updates typically happen early in the month but aren't guaranteed by a certain date, after all, testing and verifying quality may take more time if an issue is found. Since no one wants bugs in their software updates, I'd encourage you to keep checking and be patient for updates like this.   Want to check for updates now? https://www.samsung.com/us/support/answer/ANS00077582/   -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more

@Sunlight    I wonder if clearing the app data/cache for your Phone app (found under Settings >> Apps >> tap the vertical 3 dots >> Show system apps) would clear that out?   So far as I know there is no way to remove those outside of that. You can modify your favorites though inside the phone app settings.   -- Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation!  Notification emails do not accept replies. Login to the community to respond to this thread. ... View more

@userPQdx738WeV    Hope you are doing well, my friend! Sorry to hear about this issue with Wi-Fi calling. Couple of items for you:   Verify WiFi Calling is turned ON in your device's Settings menu. Verify your device is up to date with the latest software and carrier settings. Learn more. If you've recently enabled WiFi Calling, restart your device. If the error persists, turn WiFi Calling off, and then on again.  Verify you have a strong WiFi connection or try connecting to a different WiFi network. Not all Wi-Fi networks work with Wi-Fi Calling. Your phone will prioritize a cellular network connection over WiFi when the connection is strong enough to make and receive calls. To prevent using a cellular network, enable Airplane Mode and WiFi. Reset your Network Settings. Verify you've set up an emergency address. Learn how to set up your address from your device. Some routine troubleshooting may also help!   Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again. Try wiping the device cache and then this action again. Try resetting the device and then this action once again. If one of these steps above help, let us know here and select this post as the solution.   -- Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation!  Notification emails do not accept replies. Login to the community to respond to this thread. ... View more

@Members_NyVlKDZ    Hope you are doing well, my friend! Great question on connecting to a TV with your Buds!   You should be able to do so if the tv supports bluetooth:   https://www.samsung.com/us/support/answer/ANS00086702/ https://www.samsung.com/us/support/answer/ANS00079347/ To connect my buds to another device I held the touch spot on each (left and right) until they entered pairing mode.   -- Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation!  Notification emails do not accept replies. Login to the community to respond to this thread. ... View more

@userPLtKYAa8AW    Hope you are doing well, my friend! Sorry to hear about this update issue.   Please try one of the following:    Remove SIM from SIM card tray and re-insert SIM. 4007 error message disappears, remove the device if the error reappears.  Go to Settings > Apps > System apps > OMADM > force stop. The 407 error message will disappear from the notification bar. Go to Settings > Apps > System apps > OMADM > Storage > clear data. The 407 error message will disappear from the notification bar. You may need to try the fix below otherwise. Go to 'Settings' > 'Software update' and hit 'UICC Unlock' It loads for a moment, then says SIM Restricted... Hit 'OK' It takes you back to the 'Settings' > 'Software update screen'. Hit 'Download and install' It loads for a moment, then says Your software is up to date... Then open that notification saying the profile didn't update. It loads for a minute, then says Profile updated... Hit 'OK' It loads again for another minute and says something similarly. Hit 'OK'   Otherwise does the below help?   Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again. Try wiping the device cache and then this action again. Try resetting the device and then this action once again. If that did not correct the issue the next step may be to have the software reflashed. I know this can be done at any authorized service center. https://www.ubreakifix.com/samsung   You may also need to reach out to your carrier on specific firmware update issues like this. -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more

@usertCtMhcWmNO Welcome to the forum! When you see an incoming call touch the green answer button and swipe to the edge of the circle outward to answer.  These two sites explain more on that user interface. I personally do not like that this is how you answer since it is not intuitive. I have added this as a feedback tag her so others see that as well. https://www.dummies.com/consumer-electronics/smartphones/samsung-galaxy/answer-calls-samsung-galaxy-s8/ https://www.samsung.com/au/support/mobile-devices/how-to-configure-call-answering-ending-settings/   -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more

@userZcVcKnTCgP thanks for the reply. The memory on the S10 is soldered on and cannot be upgraded. You can add an SD card for storage but that will not increase your memory: https://thedroidguy.com/how-to-insert-or-remove-sd-card-on-galaxy-s10-easy-steps-to-add-or-disconnect-sd-card-1099389 Need to free up some memory? https://www.samsung.com/in/support/mobile-devices/samsung-phone-optimise-clean-storage-and-memory/   1. Use the above article for clean up 2. Uninstall / disable unnecessary apps 3. Make sure to regularly update the phone   -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more

@useranUlNphuTK @Geno71  This Samsung charger is compatible with S20 Ultra so I'd bet it works with the Note 20 as well.   https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-stand-15w-black-ep-n5200tbegus/   -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more

@JoshuaP @userbKPJC4KWfv @userjp2SYFtFer    The hardware should be the same. The firmware version and updates will differ as carriers work on those themselves. Unlocked devices also are freer of "Bloatware". I don't like being locked in so don't choose locked devices, but you can learn more below: https://www.tomsguide.com/reference/what-is-an-unlocked-phone https://www.androidauthority.com/unlocked-phones-vs-carrier-phones-1023517/ https://www.cnet.com/how-to/unlocked-phones-vs-locked-ones-everything-you-need-to-know/ -- Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!  ... View more