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04-23-2021
10:58 AM
An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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12-31-2020
04:57 AM
I too am having this issue... my buds are charging, but the case is not charging at all. In reading this thread, this appears to be a common issue. has a resolution been found for this issue? This is very frustrating.
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11-03-2020
02:03 AM
13 Likes
Unplug your USB charger. Go to setting -> Device maintenance -> click on Battery -> Advanced setting Then disable Fast Cable Charging. Then enable Fast Cable Charging again.
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12-31-2020
04:57 AM
I too am having this issue... my buds are charging, but the case is not charging at all. In reading this thread, this appears to be a common issue. has a resolution been found for this issue? This is very frustrating.
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04-07-2020
10:13 AM
10 Likes
Hi @uservZg7C2cKIt Here are a few things you can try to resolve your issue. 1. Perform a "Force Reboot". Press & hold volume down and power keys at the same time for 10 seconds. This will refresh your memory and all apps also. 2. Try to send a "new message" to the recipient. Delete all old message threads and start fresh. 3. Try to reset network settings. If none of these work, I would suggest maybe giong to your local carrier store and get a new SIM card. I hope this bit of info helps in any way. Have a great day.
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