Hi sorry to hear about the low temp charge. you may PM a @samsungmoderator to help further assist you in resolving your note 10! ... View more

hi sorry to hear but what i did to fix that issue cause it happened to my buds aswell, i let the battery die first before re doing the pairing process and updating it. after that i just togged the ambiant sound on and off. without knowing, it fixed it right after. it hasnt happened since then. i hope this helps! ... View more

you could try to see if the alarm is causing it to go off. maybe do a test and se if thats the issue. if that fails i would try the steps the users recommended on the chat. it could be the alarm and the smart switch causing it. im sory to hear that!  ... View more