You can connect Samsung Health to Strava from options menu. It will synchronize your walking, running and cycling activities. It did not work for ice skating activity.
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Correct. So for me, i had to shell out another $400. If you have an extended warranty you might have to pay a few dollars more if the tv you buy costs more. It was an additional $20 for me. They don't charge you a delivery and set up fee with the exchange as you have already paid for that. Make sure you point that out to them. They had to get the manager over to figure out what code to use for the exchange with set up and delivery.
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This is a huge problem on expensive samsung TVs. The remote is junk, and the TV become useless because the remote is VERY unreliable. I'm constantly having problem with mine
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I am another victim of this defective product. Like everyone else, purchased in 2016 for nearly $2000 only to have it last 3.5 years! How in the world does a higher end model LED only last a few years? This will absolutely be the last Samsung product I ever buy unless the company does the right thing and fixes a DEFECT that has resulted in a massive number of failures. It's pretty simple, google the problem and every single KS8000 failure has the same exact set of conditions, a blown capacitor. Best of all, they are so small now that they aren't replaceable and Samsung knows this. Also, this condition can be diagnosed by anybody with a multi-meter so Samsung could easily identify if the customer's TVs is impacted by this with a 30 minute tech visit. It would be so easy to offer an extended warranty on this part and provide only customers affected by this with an honest solution. This is completely unacceptable to have such a pervasive defect on one of the most popular models. Model: UN65KS8000FXZA Purchase Date: 07/24/2016
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I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110401/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Well, my replacement TV developed the same problem as my first TV. It's like universal remote is a two-week free trial. HDMI-CEC works, but IR does not. I can no longer control my cable box, once again. I DID update to 1420. The problem is either a delayed effect of 1420 or that two weeks of heat in the case melts the solder on the IR board. Time to call Samsung for warranty work. They MUST know how to fix this with so many similar problems out there. Has anyone had success getting the IR function fixed?
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Connect the soundbar to another TV with ARC.
This step helps determine whether the ARC is not working on the TV or on the soundbar. If you have another TV with ARC, connect to it and repeat the previous steps.
If the source switches from D. In to TV ARC when using the 'test' TV, the soundbar does not need service, and the issue is with the original TV.
If the source does not switch when using the 'test' TV, this will require service.
If the troubleshooting steps did not help above then you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
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The factory reset did not correct the issue although now, the lock screen is intermittent. Sometimes it comes on after about 3 minutes of inactivity sometimes it doesn't. Perhaps the best bet is for me to return the tablet as defective.
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Thank you for stopping by the US support page! We only support US models here, so to receive assistance with your device, please visit: https://www.samsung.com/us/common/visitlocationsite.html
Thanks!
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I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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I have the exact same problems described in this thread. I've used countless photo apps and KNOW that I am doing it right, as I've been able to get it to work a handful of times, like one out of 30 tries. So frustrating. Please help! I bought this TV to be a photo gallery of my substantial digital art collection and personal photography collection. What a bust!
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If you've tried changing the DNS Settings, next step is to Factory reset your unit. You can also try a smart hub reset and if the symptoms are persisting after this and you continue to have applications disappear, The next step is to make sure to check your internet connection with the unit. Make sure you have good signal strength and network speed coming into the unit. You can utilize the internet browser on your television and go to the speed test website of your choosing to find this information out. (Sometimes your ISP has sites you can visit.)
You may have to work with your ISP, to set up priorities on your router should the unit not be receiving proper signal or speed to it. Once you've made sure everything is secure Network wise, you'll want to make sure that the firmware is completely up to date on your unit.
https://www.samsung.com/us/support/answer/ANS00062224/
If the unit still is not working at that point, we would recommend trying to speak with our Remote Management Team to run some diagnostics on the unit. Please Call, 1-800-726-7864 to speak with them directly.
Reset options: https://www.samsung.com/us/support/answer/ANS00077524/
If none of these steps above work, it may be a serviceable related matter. Should service be needed, the remote management team will be able to set this up for you, or you can reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the television as well as your best contact phone number, name, email, and include a link to this Community post.
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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I've stepped into the same issue with pi-hole and samsung TV (Q80T). Solution would the the following: 1. Disable pihole filtering 2. Soft-reset TV with pressing power button on remote for 3+ seconds. 3. Connect to hub and install required apps. 4. Enable pihole back (thank you Samsung for sending private data from TV without ability to refuse from this). When you would need to interact with their apps hub again - repeat. Apps are working fine with pi hole enabled. Setting your DNS to Google on TV would do the same as disable of pi hole, but permanently. I'm glad to have OSMC Device with Kodi onboard, so I use only Youtube and Spotify on TV. But probably I should use Kodi plugins for those, as Samsung Apps hub and Tizen is a joke. I hope this will help you guys.
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‎05-01-202112:58 PM (Last edited ‎05-03-202101:37 PM by SamsungCaleb) in
‎05-01-202112:58 PM
I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email.
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An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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Hi, I hear and understand what you're saying, but that logic doesn't work for everyone, especially when the clothes still smells like they were just wet but not washed. As I said, high efficiency without quality or effective results is useless. I need to see water and suds in the drum while clothes is being washed whether the manufacturer believes that it is needed. Even the rinse and spin option doesn't have enough water to properly rinse the clothes. Hos insane is that. At the end of the day, a washer is supposed to not just wash but wash properly. I guess we can just consider Samsung's washer efficient but ineffective if that makes you feel better. Thank You.
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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The guy who unplugged his TV is correct. If you do a full reset on your Samsung tv, it resets everything; all your settings, component setup, bluetooth, apps, channels, etc etc. You do not want this. I unplugged the power cable from my TV. Waited 5 minutes, plugged it back in and any delay with the remote response was gone. Any memory bleed was cleared. I would not do a full reset unless it is absolutely necessary.
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