Oh no! I would be happy to look into this for you. Could you possibly send me a private message with the transaction number that you were provided for service? http://bit.ly/2ihPL97
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Oh no! Here's a link with some info to get you back viewing television with your antenna: https://www.samsung.com/us/support/answer/ANS00062206/
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Let's get you back up and running! Could you provide the model of your television? Until then, here's a link with some steps on connecting a soundbar to the television so you have a few methods to try: https://www.samsung.com/us/support/answer/ANS00085365/
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More than likely not, but I would be happy to check into that. Could you provide me with the model of your dryer? I want to provide the best possible steps.
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Oh no! I completely understand how bothersome that this can be. You mentioned you had tried unplugging the television. Was it plugged into an outlet or a surge protector. If connected to a surge protector, could you try a direct outlet connection to see if the symptoms continue? If they do, send me a private message and I will be more than happy to schedule service for you http://bit.ly/2ihPL97
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Oh no! This is bound to be frustrating. Have you already gotten an appointment scheduled? If not, feel free to send me a private message and I would be happy to get that set up for you http://bit.ly/2ihPL97
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Oh no! I would be more than happy to assist with this. Could you provide the model of the television? What's the error message what you're seeing? Are you using the original remote that came with the television or a 3rd party universal remote? Please get back to us as soon as you can so that we can work on getting you back up and running 🙂
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I've had something similar happen with my console. I ended up needing to purchase some High Speed certified HDMI cables and I haven't had any issues since. Give this a shot when you get a chance!
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Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
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Oh no! Are you seeing this during your picture test as well? If so, this would need to be serviced. If you would like to look into service options, Feel free to send me a private message with your serial number and we can get you back up and watching tv like you used to! http://bit.ly/2ihPL97
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I would be more than happy to assist with this. Could you provide the model of your television? Also, are you using a Samsung phone? Here is a general link on casting youtube from your phone to your television to hold you over for a bit until we can look into specifics with your set up: https://support.google.com/youtube/answer/7640706?hl=en&co=GENIE.Platform%3DAndroid.
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Hi Eniale, Due to this being an issue with out sales team, you'll need to contact eCommerce directly at 855-726-8721. The community team is strictly here for technical support.
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I completely get the frustrations with that. Unfortunately the service team would need to deem the unit unrepairable before any potential accommodations could be made. If you haven't already began the process and would like to move forward with that, feel free to send me a private message and I can get that set back up for you: http://bit.ly/2ihPL97
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Hello there! There should be compatibility between the two devices. What are you hoping to perform. The more information that we have, the better that we will be able to assist!
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Oh no! The best thing to do in a case like this would be to have the software reflashed on the device. Were you seeing this after an OS update from us? Hopefully we can help you get this device back up and running.
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Here is a link that will help get you back up and running: https://www.samsung.com/us/support/troubleshooting/TSG01110022/ if none of the information in the link help resolve the issue, service would be the next suggested step. I'll also provide you with a link to reach me via private message so that we can begin the service process: http://bit.ly/2ihPL97
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Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
... View more