LongHiker
Samsung Care Ambassador
- 280 posts
- 5 likes given
- 26 solutions
- 117 likes received
- Samsung Community
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- About LongHiker
3 weeks ago
It was released quite a while ago. Go into Samsung's "Galaxy Store" and search for it.
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3 weeks ago
If Samsung's Game Launcher is on your device you have screen recording. It isn't just for games.
Open Game Launcher. Not sure what phone you have but on the S10+, swipe up from the bottom to see the games that are listed in Game Launcher. Click the 3 dot menu. Click Add apps. Now add any apps that you want to be recorded.
Now when you launch that app, pull down the notification bar and you will see "Tap to show Game Tools". There will be a button you click to record the screen.
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3 weeks ago
Open the phone app
Click the 3 dot menu in upper right
Click Settings
At the bottom of the screen, click "Other call settings"
Turn off the option "Hide contacts without numbers"
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3 weeks ago
1 Like
Why not just click the power button?
Or say "Hi Bixby, turn the screen off"
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3 weeks ago
@allen42 wrote:
The new galaxy watch is to be unveiled 8/5. So far all of the leaks haven't mentioned anything about MST. If the new watch doesn't have it, I'll be buying an Apple watch instead despite the fact I have a galaxy phone and would rather buy a galaxy watch, but only if it has MST
If I understand your logic, your are saying that if MST isn't available on a Samsung watch you would still prefer the Apple watch which also doesn't have MST?
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3 weeks ago
This was happening on my phone. If I remember correctly the way I solved it was to:
Turn off the "as scheduled" option.
Exit settings
Go back into settings and re-enable the "as scheduled" option
You might want to give that a go.
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3 weeks ago
Do you have a case on your S10+? If so, try removing the case and trying the wireless charging.
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3 weeks ago
CNN was not preinstalled on my ATT S10+. It must be an app that your carrier included in their software for the phone.
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3 weeks ago
What do you need the serial number of? the charging cradle or the watch?
The serial number on the bottom of the charging cradle is not the serial number of the watch.
[Edit] If you need the serial number of the watch, it is on the cover of the watch.
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3 weeks ago
To me, 4 hours seems like a crazy long time for a phone call.
I would check with the carrier to see if they drop a call at 4 hours. They may think that someone accidently left a call open.
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3 weeks ago
Visit https://www.samsung.com/us/support/troubleshooting/TSG01001421/ for instructions.
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3 weeks ago
On my AT&T S10+ it is simple. Open the Phone app, click on the voicemail icon.
Do you have an unlocked device? If not what carrier are you using?
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3 weeks ago
@Codkiller90210 wrote:
Is my Samsung Galaxy s8 regular ever going to get a 5G update so I can use a 5G SIM card
Not going to happen. The S8 doesn't have the hardware to support 5G.
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3 weeks ago
You would need to ask your service provider. If your phone is on it will react to incoming calls. Apparently your service provider has activated incoming calls.
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3 weeks ago
I think that you will have to delete her phone from the car settings and then set it up again.
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3 weeks ago
@Samsung_zm1BT1y wrote:
I just did what u say. Can u see the picts?
Yep, the photos are visible at least from a desktop.
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3 weeks ago
I can't remember if my Note 8 ever had a radio app preinstalled.
You could try the NextRadio app.
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3 weeks ago
Something that you have installed on your phone is causing the ads. You will need to track that item down and remove it from your phone.
To verify, you can boot into safe mode and confirm that no ads appear.
To boot in safe mode:
Hold down the power button until the on screen buttons appear.
Press and hold the Power off button until it changes to Safe mode
Click the Safe mode button
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3 weeks ago
Google Photos backs up photos to https://photos.google.com/
Are you looking there or somewhere else?
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3 weeks ago
Try this...
Open Gallery
Click on Albums
Drag down on the screen. On my S10+, this causes buttons for Videos, Favorites, Locations, and Suggested to appear at the top of the screen.
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3 weeks ago
2 Likes
The underlying MMS standard has a limit to the size of file that can be transferred. This means that the videos are compressed before they are sent and it reduces quality.
There are a couple of ways around this.
The first - In the gallery, select the video. Select share. In the window that pops up, select "Share large files". This sends a link in your message so that the viewers can see the video in full resolution.
The other method is to sync the video to Google Photos. Then you can share the video from Google Photos. This again sends a link to your viewers to access the full video.
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3 weeks ago
1 Like
@Geno71 wrote:
Are you guys sure it's not the mechanical aperture click? People have reported hearing it close and open when starting the camera. It's normal.
Ha! You nailed it! That is what is causing the click. I confirmed by watching the physical camera when I opened the camera app.
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3 weeks ago
It's been awhile but I looked before and didn't find a way to disable it.
I get the same sound also when I open close the camera settings.
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3 weeks ago
I know in my car it actually lets you provide a name for a phone instead of using the name defined on the device. So even though the phone may be named "Jabba" on the phone, I can tell the car to use "Drone" as the name. Then when I make an outgoing call it shows that "Drone" is making the call.
Check in your car settings to see if both phones are under your name.
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3 weeks ago
1 Like
Yes there are many portable battery packs able to fast charge an S7. Samsung has some. Anker is one company that has several solutions available.
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3 weeks ago
This issue is caused by something that you have downloaded and installed on your phone. You can verify this by booting into safe mode and confirming that no ads appear while booted in safe mode.
To boot in safe mode:
Hold down the power button until the on screen buttons appear.
Press and hold the Power off button until it changes to Safe mode
Click the Safe mode button
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3 weeks ago
I use position smart lock. After the phone forgets I just reboot the phone and smart lock is enabled again.
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