Samsung Care Ambassador
Community stats
- 1504 Likes
- 378 Solutions
- 4 Posts
- 1089 Comments
- 92 Followers >
- 4 Following >
2 weeks ago
1 Like
@Bogielarry It is available if you have Samsung Health connected to a device which can measure the blood oxygen level. What device(s) do you have?
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2 weeks ago
2 Likes
@Kiee Checkout https://www.samsung.com/global/galaxy/apps/samsung-global-goals/
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2 weeks ago
2 Likes
@Sanjuanabr In the Gallery, click the 3 line menu near bottom right. Click on Trash. Select the items that you want to recover by long pressing on one and then clicking each of the others. Then click the restore button near bottom left of phone.
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2 weeks ago
@userA38SxWDb8X The problem is that you are using different Samsung account email IDs on the phones. If it was using the same account on both, you wouldn't have a problem.
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2 weeks ago
@Mlb000 Sure, it is possible to use Samsung Internet as your only browser.
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2 weeks ago
@userA38SxWDb8X Try this: Open the Galaxy Store on your new phone Click the 3 line/hamburger menu near top left. Click on My apps Click on Themes Click on the theme that you want loaded Click the Download button at the bottom of the screen. The theme will be downloaded and installed on your phone.
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2 weeks ago
@user8d7BD70F5k Don't click in the search box. If you do, you will see the screen that you posted. After immediately going to the app screen, click the 3 dot menu.
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2 weeks ago
1 Like
@user8d7BD70F5k Do you mean on the app screen? If so, try this: On the app screen, click the 3 dot menu at the end of the search bar at the top of the screen. Select Sort Select either "Custom order" or "Alphabetical order"
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2 weeks ago
1 Like
@Shayshon This information is not from Samsung. This is all from some posts by another company, Lightfarm Studios. Those posts have been taken down . No application has been released.
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2 weeks ago
@landonloco " Safe mode disables cellular connections so that can't be done" Safe mode disables 3rd party apps and extensions. It is used to determine if a 3rd party app or extension is causing an issue.
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2 weeks ago
@Dimples48 You can connect to any TV via HDMI. You can also use a Chromecast or Roku device to wirelessly connect to any TV.
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2 weeks ago
@requa I highly discourage having any open, unprotected wifi networks. This allows anyone access to your network and attack your devices. If you value your personal data, you will use WPA2 or higher security on all of your networks.
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2 weeks ago
2 Likes
@Guillermo22 Check Settings -> "Battery and device care" for "Device protection". That enables protection from McAfee. Some other options: Malwarebytes https://www.malwarebytes.com/ Bitdefender https://www.bitdefender.com/
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2 weeks ago
1 Like
@usergYdTwxSZ4r Have you tried booting in safe mode and then taking a call while in safe mode?
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2 weeks ago
2 Likes
@user5uvtew9Aho Since you are using Pro mode, the picture depends completely on the settings that you choose. Probably the shutter time was set too long.
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2 weeks ago
@Diaboyos "It's also my understanding that unlocked devices get their updates pushed from Samsung. ..." Not in the US. The carriers test it to ensure that it won't cause issues with their network. Only after they are satisfied do they push it out to the unlocked devices.
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3 weeks ago
2 Likes
@NICKDNHRR Use the pinch to zoom to change the size of the album covers.
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3 weeks ago
@Members_lzIWlph Perhaps she took a screenshot and then put the screenshot as her background. Try changing the background to something else.
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3 weeks ago
@Ahmedabbas722 This area is for US support. Since you are in Egypt, I suggest that you find the Samsung Egypt support area and post there.
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3 weeks ago
1 Like
@user5MXBiFs57i The "Show system apps" has been moved. When you go into Settings -> Apps look to the right of "Your apps" and click the icon all the way to the right (it looks like 3 horizontal lines with a partial down arrow). Then you will see the button "Show system apps".
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3 weeks ago
2 Likes
@DesmondDavis It's up to your carrier to release the update. I have received the May update on my unlocked Note 20 Ultra on AT&T.
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3 weeks ago
1 Like
@bigpappa0819 Open the Gallery Click on the 3 line (hamburger) menu in bottom right. Click on the Trash icon On the top right, click "Empty" to empty the Gallery's trash.
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3 weeks ago
1 Like
@A2R Try this: Open Game Launcher Click the 3 line (hamburger) menu in upper left Click the gear icon in upper right of the dialog Click "Show game apps" Click "In Game Launcher and the Home and Apps screens"
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3 weeks ago
1 Like
@SpUn41 Try this: Open phone settings Click on Themes Click on the 3 line (hamburger) menu in upper left Click on the gear icon on top right of the dialog that opens. Enable the option "Add Galaxy Themes icon"
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3 weeks ago
@Dougie11 "... there is a tower not too far and when I got my phone wherever I went I always had full bars. Maybe it might be a problem with the antenna in the phone or the sim card?" Or a problem with the carrier's service at the tower. They have failures also.
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3 weeks ago
@userLXlJ1GZfoG Not a solution to your issue but a comment. IME the temperature indicator on refrigerator doors is the desired temperature, not the actual temperature.
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3 weeks ago
@userWFAPt04Aaf Do you have the volume level set to zero? I'm pretty sure that the phone will only vibrate if the volume level is greater than zero.
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3 weeks ago
1 Like
@TheBear65 On your phone: Open Settings Click on Biometrics and security Click on Fingerprints Enter your pattern (or password) You can delete and add fingerprints here
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