Have you added sleeping apps within Settings > Device care < Battery (touch the 3 dots in the upper-right) > Settings > Sleeping apps? Put all your apps in there (except the ones you know will need to run in the background, such as Android Auto, text messages or music apps that need to run when the device is idle). Otherwise some apps will run rampant and drain the battery when your S10 is sleeping.   Poor signal/service will also contribute to battery drain and won't necessarily show up in the battery status area. ... View more

Your replacement phone could exhibit the same issues...as one reply has already noted, some customers have received multiple S10's because the replacements failed as well. Make sure the latest firmware updates are installed the instant you get past initial setup on your replacement S10. Your S10 may arrive with the latest firmware installed. If that's the case, it shouldn't have any problems.   Sprint was the first to receive the update...the other carriers (Verizon, AT&T, and T-Mobile) also had the same issues with S10's losing mobile network connectivity. All the carriers have since pushed out updates that prevent the mobile network connectivity problems. If any S10's exhibited network problems prior to the update, those S10's all needed to be replaced/repaired because at that point the hardware had already failed. No software update will fix fried hardware. ... View more

There is no toggle within the Bluetooth "cog" settings that will allow you to flip on/off call log permissions. Bluetooth is granted read/write permissions to the call log by default. You can't change this setting as it's set by the OS.   I ran into this same issue after my S9+ updated to Android 9 "Pie". After connecting via bluetooth, my recent call history was no longer accessible, which I used quite often to dial frequent contacts instead of searching for them or typing in their number/info manually. I also noticed that contact photos would show up incorrectly. Obviously something was out of whack/corrupted, so I went ahead and initialized my bluetooth pairing with my vehicle...   There are a few things to try (not sure how much troubleshooing you've done so far)...first, remove the bluetooth pairing from your S10+ (Settings > Connections > Bluetooth > click on the cog and "unpair"), as well as deleting the S10+ from you're vehicle's bluetooth device list. Make sure the device is gone, off the device list in your car Bluetooth settings.   Next, power off your S10+, boot to Recovery (volume up + Bixby button + power button...hold all 3 until Recovery loads), and choose to wipe the cache partition. Reboot your S10+. Go ahead and re-pair the S10+ with your vehicle...agree to allow it to have access to everything it asks for...contacts, messages, etc. This should re-do your device pairing and your call log history should show up again. That's what got my call log history showing again...no guarantees it'll work in your situation, but worth a try.   As a last-ditch effort, you can always reset your network settings...this is drastic because it'll wipe out all your Wifi settings, your Bluetooth pairings, everything. The process varies based on carrier...for Sprint, open up your Phone app, dial ##72786# and your S10+ will reboot itself. Network settings will be completely reset. ... View more