Rydah
Samsung Care Ambassador
- 220 posts
- 56 likes given
- 76 solutions
- 1150 likes received
- About Rydah
Rydah
Samsung Care Ambassador
in Galaxy Buds
03-23-2019
07:15 PM
- last edited on
03-24-2019
06:36 AM
by
SamsungAdam
03-23-2019
07:15 PM
1 Like
As @SamsungQue, mwntiomen, you can try uninstalling the Galaxy Wear app. While the app is uninstalled, I'd also recommend deleting your buds from the Bluetooth settings.
After that, reinstall the Galaxy Wear app and pair them back up again. 😊
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Rydah
Samsung Care Ambassador
in Galaxy Buds
03-23-2019
07:15 PM
- last edited on
03-24-2019
06:36 AM
by
SamsungAdam
Rydah
Samsung Care Ambassador
in Galaxy Buds
03-23-2019
04:33 PM
- last edited on
03-24-2019
06:35 AM
by
SamsungAdam
03-23-2019
04:33 PM
2 Likes
Hey @Somir1, I hope your day is going well.
What kind of issues are your Galaxy Buds having?I've had two updates for my Galaxy Buds and haven't experienced any issues.
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Rydah
Samsung Care Ambassador
in Galaxy Buds
03-23-2019
04:33 PM
- last edited on
03-24-2019
06:35 AM
by
SamsungAdam
Rydah
Samsung Care Ambassador
in Galaxy S10
03-22-2019
02:56 PM
- last edited on
03-25-2019
03:44 PM
by
SamsungZell
03-22-2019
02:56 PM
3 Likes
Hey @Bserna19, sorry to hear that you're having those issues. It sounds like you've went through the motions of troubleshooting. May I ask what carrier you have? Also, have you checked with your carrier to look into any outages? I had a similar issue recently and it turned out T-Mobile was having issues and it was fine after they fixed the network issues. Do you have a second device you could test your SIM card in? That would help you determine if the issue was the device or the network. I hope any of this helps. Have a great day!
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Rydah
Samsung Care Ambassador
in Galaxy S10
03-22-2019
02:56 PM
- last edited on
03-25-2019
03:44 PM
by
SamsungZell
03-22-2019
10:52 AM
2 Likes
Hey @Samsung_XQ5fU7e, I'll start y asking the obvious, are you connected to data? Also, are you using any ad blokers?
You can also try uninstalling the app and then re-install it, that might resolve the issue.
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03-22-2019
10:34 AM
3 Likes
I 100% love this idea. I do not know the exacts or when anything will happen but I do know something of this sorts is in the works.
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Rydah
Samsung Care Ambassador
in Galaxy S10
03-22-2019
10:15 AM
- last edited on
03-22-2019
11:20 AM
by
SamsungAdam
03-22-2019
10:15 AM
2 Likes
Hi @islandlahi, this is based on the senders devie/carrier. Unfortunately there is nothing you can do about it. Is the sender using an iPhone? I've seen messages like that but only when communicating to iPhone users.
I know this doesn't resolve your issue but I hope it helps clear the air.
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Rydah
Samsung Care Ambassador
in Galaxy S10
03-22-2019
10:15 AM
- last edited on
03-22-2019
11:20 AM
by
SamsungAdam
03-21-2019
02:54 PM
2 Likes
Hey @Amyngwu, I hope your day is going well.
It appears the only option for multiple lockscreen images is to use the stock "multi-pack" option. I'm saddened to say that using your own selected photos is currently not a feature in the current software available for the S10 line. Hopefully this is something that can be added back in as previous Galaxy devices had this feature.
I have attached a screenshot demonstrating the stok multi-pack option for your reference.
*These wallpapers will cycle each time you turn the screen off and back on...
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03-20-2019
01:50 PM
2 Likes
@Amyngwu wrote:
Oh great thanks @Rydah. I got it now.
Perfect! Can you please mark my last post as the solution if you found it to be? It'd help others with the same question find a quick answer. :)
Have a great day!
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03-20-2019
01:38 PM
4 Likes
Hey @Amyngwu, glad to have you here. I believe I may have the answer you're looking for.
Follow the following steps:
Open your Clock app and make sure your in the "Alarm" tab.
Open or create a new alarm event.
Click the "Alarm sound" option.
Make sure the "Ringtone" option is selected; Under the Ringtone option, click "Selected ringtone."
Choose a pre-set ringtone. If you'd like to use your own sound, tap the "+" on the top right.
I have attached screenshots for your reference.
I hope this helps! Have a great rest of your day/week!
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03-19-2019
08:47 AM
12 Likes
Hey @Mtiede, that is where your OneUI home launcher settings would be. Are you by chance using a third party launcher? If so, that may be why that setting is disabled.
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Rydah
Samsung Care Ambassador
in Galaxy S10
03-16-2019
09:20 AM
- last edited on
03-22-2019
11:16 AM
by
SamsungAdam
03-16-2019
09:20 AM
1 Like
Hey bud, how's it going?
Unfortunately this isn't something that you can turn off. This is going to be something from the senders device/MMS protocols. Sadly there is nothing you can do besides just delete that portion of the message.
Have a great day!
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Rydah
Samsung Care Ambassador
in Galaxy S10
03-16-2019
09:20 AM
- last edited on
03-22-2019
11:16 AM
by
SamsungAdam
03-15-2019
03:42 PM
1 Like
Hello, this is going to be due to an application that you have installed, not from Samsung or the recent OneUI update.
I would recommend you start by removing apps that contain ads one by one until the ads disappear.
An easy way to know which apps you have installed have ads, is to go to the Google Play Store, press the menu button on the top left, click on my apps & games and click on installed. Switching on each app that is installed on that list well show that's an app contains ads right under the open button. I hope this helps you narrow down which app is flooding your device with ads.
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03-15-2019
09:40 AM
2 Likes
Hey @userhSWk3ESnmM, I have a few Google Home devices and have had no problems casting my Galaxy S10+ to them. I also have a spare Pixel XL and it works just the same. I hope this helps clear the air! Have a great day!
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03-14-2019
10:09 PM
5 Likes
Hey @userY3BBmBEdfP, as requested, the simple answer is no.
There have been no official plans or even leaks regarding such a device. It would be cool if they did however.
Take care!
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03-14-2019
09:35 PM
2 Likes
I completely agree, this setting should not be hidden. since I went ahead and solved your problem can you go ahead and Mark my last post as the solution? It will help others with the same question find an answer quickly. Have a good one!
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03-14-2019
09:03 PM
8 Likes
Hey @pjniez, there is no direct way to do this. What you can do to accomplish this is download a third party app from the Google Play Store called QuickShortcutMaker (https://play.google.com/store/apps/details?id=com.sika524.android.quickshortcut)
Install that, open it up and type in the search bar: Icon frames
One app should now be listed, the settings app. Click on it to drop down two options. Click the first on the drop down, the one labeled "icon frames." Next, press "try." You can now turn them off.
I've attached an image for reference purposes.
Hope that helps!
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03-12-2019
09:20 AM
3 Likes
Hey @Tiggerkee, it looks like I managed to help resolve your issue. Could you please mark my previous post as a "Solution" so that others with the same question can quickly find an answer?
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03-12-2019
01:15 AM
6 Likes
Hey @Tiggerkee, sorry to hear that you're having a hard time with this feature. The custom notification sound does still exist, it just moved.
To enable custom message sounds for a conversation with an individual or group, simply follow these steps:
1. Open Messages app.
2. Open message thread that you want a new custom notification tone for.
3. On the upper right hand side of the screen, press the menu button and enable custom notifications.
4. Click on the Custom Notifications box.
5. Click "sound" and select your tone of choice. While here, you can select other options as well.
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03-12-2019
12:32 AM
12 Likes
Hey @userN15PkbnFY0, yes you can. Please note that the skin has been delayed but will be available to claim on any S10e, S10 or S10+ once available.
Please visit http://www.samsung.com/us/mobile/galaxy-s10/fortnite/ for more information.
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03-04-2019
09:45 PM
3 Likes
Hey @Justsaying, let's solve your phone's issues. To remove an icon from the home screen, simply press and hold on an icon and you will get a few options, the one you are looking for is called "remove from home." The option to swipe up to see your app store still exists. It is a default action. To add the app drawer icon back, simply press and hold on an empty space on your home screen and select "Home Screen Settings." The first toggle is titled "Apps Button." Simply enable it to add the icon back. Inside the Home Screen Settings, you'll also have an option for the Home Screen Layout. It sounds like you're looking to use the "Home and Apps" option. I hope this helps!
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03-04-2019
06:58 PM
3 Likes
Perfect! Do you mind marking this question as resolved? Just head over to my previous post and select it as solved so that anyone with the same question/issue can quickly find the answer. Have a good one!
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03-04-2019
09:29 AM
2 Likes
Hey @usertTmaRNyEeB, that is definitely not normal. Can you try clearing the system cache? (a guide can be found here.) If clearing the cache doesn't work, you may need to clear the app data for the Camera app. This can be done by going to Settings>Apps>Camera>Storage>Clear data (This will default the camera app to default settings.) Hope that helps!
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02-28-2019
09:05 AM
16 Likes
Hey @userDzwxOlnesG, I hope this makes your day better! To view your favorites, just swipe down from the gallery view. This will bring you your album categories. I have attached a screenshot for your reference. Have a great day!
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02-27-2019
12:58 PM
2 Likes
Hey @userOZf0qK7Z9X, I'm sorry to hear that you're experiencing such a troublesome bug. As @SamsungQue said, have you tried placing your device in safe mode? (a guide can be found here.) Also, I'd reccomend you try wiping the devices cache partition. (a guide can be found here.) I hope that helps and I hope you have a great rest of your day!
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02-27-2019
12:49 PM
3 Likes
@usery1jsnuSl8F wrote: I'm have a problem with Random Pop-up Add's popping up now at times when they never did before. This started after I did the new update G960USQU3CSAB. I could be watching Netflix, texting on Google Hangout with a friend, listening to Amazon Music and also when my screen is unlocked on and just idle. These random Pop-ups come up and take up the whole screen. I never had this happen before except when I would be playing a game and I finished a level. Now it's random and does not matter what my phone is doing. Is there a way to stop these random Pop-ups? I have done adware scans, worm scans, trojon scans, malware scans and short of doing a factory rest, nothing has been found that even hits at a solution. Even now as I'm typing this an add pops up for Free Ace Ant.. Other then a factory reset, how can this be solved? Hey @usery1jsnuSl8F, sorry to hear that this is happening to you. Right off the bat, I can tell you this isn't something caused from the latest update that you're running on your device (also, thanks for providing the build number!) It sounds like you have an app that is taking advantage of your device and is pouring out ads. An easy way to verify this is to boot into safe mode (a guide can be found here.) Once you are able to verify that this issue is gone in safe mode, my best suggestion is to go through your apps and review which ones contain ads. Once you remove the app, the ads should go away. If you don't mind, you can share your apps list with me and I can help you narrow down the app.
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02-27-2019
12:07 AM
3 Likes
Hey @userqaHzOJARqn, I followed your steps and do see how the music controls disappear but if you swipe left or right on the clock widget you'll see the music widget.
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