Samsung

Hi @Vido, I hope you are doing well.   There isn't an official word as to when the camera update will roll out but based on the release pattern that I've closely watched, an update for unlocked models should roll out within the next week or two. **(Please note, this isn't an official notice from Samsung.)**   Please keep an eye out on the forums for more information.   I hope this helps. Have a great rest of your day. ... View more

Hey @userPt5XeggI0v, I hope you are doing well.   Sorry to hear about your device. Did this issue happen after installing a system update?   Nevertheless, I'd recommend taking your device to your nearest uBreakiFix location. There, they'll be able to re-install the entire operating system for your device which should get you up and running.   To find your nearest uBreakiFix, please visit the following website: https://www.ubreakifix.com/locations   Please feel free to let me know if you need any other assistance with this matter.   Take care! ... View more

Hi @G-ProPIA, I hope you are doing well.   It sounds like your referring to the lockscreen wallpaper and NOT the screensaver. Basically, the phone charges to 100% then gives you a notification that it is 100% charged. While it gives you that initial notification that the battery is full, it also lights up the screen. Unfortunately, there is no way to turn that off.   Now, if your actually talking about the screensaver setting, that can be found and toggled in: Settings>Display>Screensaver. I don't think this is what your referring to but who knows, it might be. 😁   I hope this helps! ... View more

Hey @userbiHcGNme6E, I hope you are doing well.   The Bixby key will only work with the device being unlocked and away from the lockscreen. I could agree, if the device is unlocked it should just open whatever app is assigned to it.   Unfortunately this is normal behavior for now but hopefully this can be changed.   I hope this has been helpful to you.   I will ask a moderator to mark this thread as a suggestion for the development team in hopes that this can be applied.   @SamsungAdam or @SamsungCole, can you please mark this thread as a suggestion for the development team?   I hope you have a great day! ... View more

Hey @G-ProPIA, I hope you are doing well.   I believe this can be achieved by pressing and holding on an icon on your home screen and selecting the "Select items" in the pop-up dialogue. Select the app icons you wish to move. Now, I know you're not a fan of dragging them to the next page but that's what you'll have to do to get them to another page.   At least with the select items option you can move as many icons as you'd like. In the end, the results are the same.   I hope you find this helpful! Have a great rest of your day!! ... View more

I agree, there should be more options. I know I'd personally love to be able to customize images on shirts and such. What a great suggestion! @Thebert86, I'll be sure to ask a moderator to mark this post as a suggestion.   @SamsungAdam, could you please mark this thread as a suggestion?   Have a great rest of your weekend! 😄 ... View more

Hey @userhMaDI7ygXH, I hope your day is going well so far.   Face unlock is not the same as "Face ID." Face unlock is a part of Android's core system provided by Google and not based on Samsung's software development. It is also noted not to be as secure as a pin/password/pattern/fingerprint. I'd recommend using one of those other methods for now.   I know this isn't what you're looking for but I hope that information helps in some way.   I hope you have a great rest of day! ... View more

Hi @mikecox39, I hope your day is going well.   You can use Bixby Routines which is built in to your phone to get the tasks done. Simply navigate to: Settings>Advanced features>Bixby Routines.   From there, you'll want to create a routine by pressing the "+" on the top right. A good routine setup for what you want would be to set:   IF: Select wired headphones (or if your using a Bluetooth headset, select Bluetooth device.) [You'll then have an option for what you want it to do when it's either connected or disconnected. For now, let's go with the connected option.]   THEN: Media volume (then set it to whatever level you'd like. You can also set any other media options here as well.)   By default, I think once the routine is done running, it reverts whatever it changed so you likely wouldn't need to create a disconnected routine (that runs after your headset was disconnected) but if it doesn't auto revert settings, just create another routine but instead of the headset being connected, select disconnected. Also, on the THEN option, you'd set the media volume to zero or whatever you'd like it at.   I hope this helps. Let me know if you need further instruction. Have a great day! ... View more

Hi @useriyf0YoiYrF, I Hope your day is going well so far.   Currently, we do not have any word on this feature being implemented on the Galaxy S10E, S10 or the S10 plus. As far as I know, this is a feature only in the S10 5G but we are expecting a major update in coming weeks that hopefully will enable such features. (It's not guaranteed though.)   I hope this helps. ... View more

Hi @userR5BiwDfqYp, I hope your day is going well.   HEVC stands for High Efficiency Video Coding.   To answer your question, yes the Galaxy S10 series will allow you to download and view HEVC videos. Natively, our camera app allows to film in HEVC as well (Camera app>Settings>Advanced recording options>High Efficiency Video.)   I hope that I was able to answer your question effectively and everything is now resolved.   I hope you have yourself a great rest of your day! ... View more

Hey Michael, How's your day going so far? The community login uses the same credentials as your Samsung account. I see that you've isolated the issue to Google Chrome. This isn't an issue with the site, this will be within Chrome itself, likely on your specific device/machine. Please do the following: * Clear Google Chrome history and cache (I'd even reboot after clearing this.) * Make sure Chrome is up-to-date Those two should resolve the issue. (I'm using Chrome and just signed in from within the community home page.) Have a great rest of your day! ... View more

Hi Gary, to solve the issue of one of your Galaxy Buds not working, simply place them both back in their case for 10 seconds with the lid closed. Open it back up and you'll be back up and running. ✊🏽 ... View more

He posted that an update was available. For those who like to know when an update is available, this would be considered helpful information.   Thanks @GaryB82 ! ... View more