Samsung Care Ambassador
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- 1078 Likes
- 58 Solutions
- 1 Posts
- 139 Comments
- 58 Followers >
- 3 Following >
02-07-2021
05:39 PM
This was very helpful to me. I did not just deleted a category, but I was also able to add conversations to every category. Thanks! A51
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02-05-2021
07:51 AM
3 Likes
OKAY I ACTUALLY TOTALLY SOLVED THIS ISSUE. In the conversation settings, don't change the notifcation sound to "default" like CLF said, INSTEAD HIT THE RESET BUTTON and then the notification sound should say "set a custum notification sound" as apparently "default" is actually still a custom thing. Cleared it away for me. Cheers!!
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01-27-2021
03:57 PM
Settings -> Display -> Edge Screen -> turn off Edge Lighting. Go back to Settings. Settings -> Advanced Features -> Smart pop-up view -> turn off for Messages and anything else you want it off for (I have it turned off for everything). Hope that helps!
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01-16-2021
09:55 AM
one more question, is there a way to change the number of columns of photos shown when I open Gallery. I have 4, would like to go to 3, maybe even 2 to help my old, tired eyes. Thanks
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01-07-2021
06:12 AM
thank you I have never used one before I think I can get it to work 😅
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01-03-2021
04:42 PM
Thanks, it's driving me bonkers and apparenlty i'm the only person with this problem. I didn't get an email response to this reply either. The 1st one i did though. Thanks for your help.
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12-06-2020
11:22 AM
Is there any feature in the notes to actually scroll left and right to go to next note from a open note??
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11-23-2020
08:45 AM
Hey, @CUTTaRUGG You are always welcome. It doesn't really look like a setting menu to me either. Looks more like it's indicating the two options above are the dark mode options. Best regards, Have a great day, CLF
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11-11-2020
02:45 AM
Hey, @useru48Znce3k4 I'm glad to hear that you were able to find the trash bin. Sometimes these things don't show up the way they're supposed to. Thank you for sharing the results I really appreciate it. Best regards, CLF
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CLF
Samsung Care Ambassador
in Galaxy S Phones
10-30-2020 10:54 AM (Last edited 10-30-2020 10:57 AM ) in
10-30-2020
10:54 AM
11 Likes
Hey, @Jorge73 I have the galaxy S9 SM-G960U. Samsung notes has an option in its settings menu titled Sync With Samsung Cloud. This is the default method we use to automatically sync /backup our notes. It has other options for saving and sharing our notes using several different file formats with optional apps but it doesn't sound like you've used any of these to save your notes. In this case I think that the only option seems to be making sure Sync with Samsung Cloud is turned on and make sure that it's syncing properly by opening Samsung Cloud, Other Synced Data and scroll down to the Notes App. Check the date that it was last synced. There's also an option at the bottom for manually syncing so you can watch it sync in real time. Best regards, CLF
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CLF
Samsung Care Ambassador
in Galaxy S Phones
10-30-2020 10:54 AM (Last edited 10-30-2020 10:57 AM ) in
10-30-2020
05:49 AM
2 Likes
You're very welcome and thanks for sharing the results I really appreciate this. Keep in mind that in 2021 gallery sync and Samsung cloud drive services are going to be removed. They've split the removal into two groups with different time lines. The current offer is to transfer the gallery album syncing to Microsoft one drive. I didn't care for the offer so I'm saving most of mine to Google drive, a computer, and an external ssd. Personal preference I guess. I really did like those services. Have fun, CLF
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08-22-2020
06:40 PM
Thanks, this is a solution for many situations and answers the question. However, this actually opens your router and allows you to look at the bands from there, not from the phone. It does not work in my case because the WiFi is coming from a bridged network that is connected via lan port to my primary router. This causes all devices to be shown as connected via ethernet. The phone shows connection spped but not band. Since my bridge network has both bands I need to see the band that the phone is really using. Is that inaccessible fom the phone itself? Weird!
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08-19-2020
10:49 AM
20 Likes
Hey, @rippenlips The carriers implement Wi-Fi calling in different ways. My carrier has the shortcut available in the quick access panel. It also has the option in the phone app settings to turn it on&off and to open the wifi settings menu. If it's normally in the quick settings panel you might try fully open the panel tap the 3 vertical dots in the upper right corner and select button order. Look for it at top and if it's there drag it down into the panel. Best regards, CLF
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08-19-2020
03:32 AM
11 Likes
Hey, @roborex That would be a nice option. Since we don't have that option I added my initials, email address and my phone number into the contacts app. I send myself the text messages that I want to send to multiple contacts. Once the message arrives I long press on the received message and select forward on the menu that opens. I select the contacts and send. Best regards, CLF
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08-14-2020
05:55 AM
how do you block the email address when it comes through as a text message. I go yo the 3 dots and it does not give an option to block unlike a regular text message from a phone number?
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08-12-2020
05:14 AM
Hey so I was having the same problem and what works for me was signing in on the Samsung Galaxy store instead of in the settings and it worked on the first try.
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07-21-2020
02:40 AM
12 Likes
Hey, @usereg9oy30AfH You're very welcome. And thanks for sharing the results. Take care, have a good one, CLF
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06-07-2020
10:14 AM
Hey, @usereUoH40y5LC Thanks I'm glad to hear that the gallery app is running smoothly. Have fun, Take care, CLF T-mobile Galaxy S9 SM-G960U Android 10 One UI 2.0 G960USQS7DTE1 Security Patch Level May 1st, 2020
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05-30-2020
11:16 AM
Hey, @userTvO2nogy20 Thanks Matt for letting me know. LOL that's awesome nice work. App preferences aka the shotgun method. Nicely done. Take care, Best regards, CLF
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05-03-2020
11:11 AM
Hey, Back in June 2019 I was running android 9.0 and one ui 1.0. Today on Android 10 and One UI 2.0 I no longer receive notifications from the contact I'm currently in an open conversation with. If I send a text and they reply give me ten minutes I use the power key to turn the screen off and put the phone down. When they reply I use the fingerprint scanner and it displays the open conversation with the new message. With the screen off I get the sound, pop-up and edge lighting. I use the fingerprint because my screen lock timeout is set to two minutes. Sometimes I use the home button to minimize the conversation and continue doing other things on the phone. It might have been a glitch or bug at the time. I assumed that they had enabled that because others had been asking for the same feature as you are. I do get all the notifications from other contacts while I'm in an open conversation with someone else. Best regards, CLF
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04-24-2020
02:24 PM
2 Likes
Hey, @Shadowrose I think it's a decent workaround but I still have hope that a future update will bring a new option that's easy to use from inside the messages app. Take care, Best regards, CLF
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04-21-2020
12:10 PM
Hey, Thanks for the reply I really appreciate it. It's nice to know that you you got it up and running again. Take care, Best regards, CLF
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04-15-2020
06:30 AM
Hey, @userDy2E7B0fu6 Thanks for sharing the results I really appreciate it. I understand what you're saying there are a few apps I'm not running anymore for various reasons. Take care, Best regards, CLF
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02-18-2020
12:30 PM
11 Likes
Hey, Hey, @userNVgdAvWmC2 If all else fails try opening my files, internal storage, dcim and copy the album to Samsung cloud drive, Google drive or one drive? It takes a little longer but at least they will be safely stored. After the factory data reset copy the albums you want back into the dcim folder. Best regards, CLF T-mobile Galaxy S9 SM-G960U G960USQS7CSK3 Security Patch Level December 1st , 2019
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