Hello, My phone just updated, and everything is ruined! The menus are worse than they were, (like the one for volume keys, for instance); and my photo editor doesn't save previous versions of edits!! Everything I try to do now is messed up. I just bought this expensive phone, now I HATE it and want to get something else, please help!
... View more
While this "fix" did work, I lost all of my paid apps and most of my personal data and photos! Only some things can be stored in the cloud, but not everything! This is ridiculous! I paid a fortune for my phone, and this last mandated update wiped everything out! WHY are the updates MANDATORY??? My phone was working perfectly fine until this happened! Now I have to spend hours trying to reload my apps with all the product keys; and most of my recent family photos are GONE!!! I am livid. I will NEVER buy another Samsung product EVER AGAIN!!!! In the meantime, Samsung should issue recompense to those of us who had to factory reset our phones. I have spent hours on this today, and will spend more hours trying to straighten it all out and redo ALL of my phone settings!!! SAMSUNG: STOP FORCING YOUR CUSTOMERS TO INSTALL FAULTY SOFTWARE UPDATES!!!!!
... View more
