I purchased my Samsung Electric Stove about 4 years ago and have loved everything about this appliance other than this one issue. This is a problem we have constantly had. There are proabably hundreds of hip bumps that have happened over that time but only a small amount will actually turn the burner on and if you are unluckly, it will go on hi as well. I think this is why when Samsung looks into this, it appears like a less severe item than it really is. Around the 6th time this happened to us, it actually started a small fire. Normally we are careful not to have anything on top of the stove for this reason but this time we forgot. Smoke alarm went off and there was a small fire with about a 6 inch flame. We got it out quickly with a wet kitchen towel which worked very well. No damage was done to the stove or house other than the smell of smoke for a couple days. If our fire detector was not working, this could have been a lot worse. The recent fire motivated me to try to fix this. I had searched in the past but this forumn didn't exist. I first was looking for child proof knob covers and then found this forum. The Grommet solution is so easy and cheap ($4). Anybody can do this. Install took less than 2 minutes. All you do is remove the know, insert the rubber Grommet and then put the knob back on. I highly advise that everybody makes this adjustment asap. After the adjustment, the knob works like it should have from the beginning. You will have to press the knob in hard before twisting it to turn on the burner. I don't think any more hip bumps could possibly turn this on. In addition, I think it is child safe as well. I don't think any child under 5 would have the strength to turn this on. This is how this should have worked in the first place since it is so low and accessible by children. All you have to do is go to the Home Depot Web Site. Search for 8748011998 and you will find the part. In addition, it will tell you if your local Home Depot has it in stock as well as the Isle and Bay it is located in. There were many drawers but there is one labeled Grommet. You can also order the part online and get free In Store pickup which may be easier for some people. Thanks mpcolorodo finding this solution. I am sure it took a lot of time as well as trial and error before finding the perfect part.
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