Dear Samsung Court, What makes you think the phone has custom APK? I just got this phone from an official distributor with 2 year warranty. Anyways, I have went into the phone settings, and disabled: - Always On Display - All "Advanced Features" - App Power Monitor Battery performance is way-way better now. However, I am still unable to disable following services: OM Customize Device Maintenance Gear VR Knox The most annoying is Gear VR, which neither I need, nor do I use or ever launched. However, on 40% of batery used, Gear VR consumed 5%. That is quite high amount of energy wasted for nothing. Please see screenshots. Thank you
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Dear Samsung Support, I have just got a new Samsung Galaxy S7, pre-installed with Android 7.0. Got setup my Google Account and all the apps, and noticed extremely abnormal battery usage (see attached). I have tried everything suggested on this thread, and a few other forums - nothing helped. Upon examining each application one by one I found four offenders: OM Customize Device Maintenance Gear VR Knox Each consuming 10% of battery with total battery consumption ~70%. The other remaining offenders are Google Play Services (~21%), and Settings (~10%), which I think are caused by Samsung as well. I am extremely dissapointed. Great hardware, awesome design, excellent screen. But you ruined it with bloatware. How can I uninstall Samsung software? I can't do it. Looks like the only solution is to return the phone to store. Please help before I do that.
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