The old sim never made into the device ... View more

I did that.....you have to do that to activate the device. It didn't help ... View more

unlocked thru Samsung (pre order). I tried to put my old Sprint Sim in and activate it and was told that the phone would not except the old Sim and that I had to get a t-mobile Sim. So I go to the t-mobile store and explain what the Sprint rep said. The t-mobile rep puts one in and tried to activate it and discovers that I can't activate until I change my plan with Sprint. They can't do it I have to call up. So I go back home and call Sprint and explain what t-mobile said and yes I'm aware that they should have called for me, but they could see my frustration with this nonsense. So I call Sprint again and tell them what happened at t-mobile, they spent the next hour and a half try to figure out how to activate this device. Supposedly there is a problem with activation of unlocked devices bought thru Samsung or Bestbuy on the T-mobile/Sprint network. One the explanations that was given to me was that unlocked phones are more like international phones (BS)! And I spent 2 1/2 hrs on the phone waiting to get thru to Samsung which by the way never picked up. Now you know everything ... View more

I have Sprint/ t-mobile. I bought the phone unlocked thru Samsung (pre order). I tried to put my old Sprint Sim in and activate it and was told that the phone would not except the old Sim and that I had to get a t-mobile Sim. So I go to the t-mobile store and explain what the Sprint rep said. The t-mobile rep puts one in and tried to activate it and discovers that I can't activate until I change my plan with Sprint. They can't do it I have to call up. So I go back home and call Sprint and explain what t-mobile said and yes I'm aware that they should have called for me, but they could see my frustration with this nonsense. So I call Sprint again and tell them what happened at t-mobile, they spent the next hour and a half try to figure out how to activate this device. Supposedly there is a problem with activation of unlocked devices bought thru Samsung or Bestbuy on the T-mobile/Sprint network. One the explanations that was given to me was that unlocked phones are more like international phones (BS)! And I spent 2 1/2 hrs on the phone waiting to get thru to Samsung which by the way never picked up. Now you know everything ... View more

also sign into your Samsung account from another device to wipe your Note ... View more

call Samsung to see where you can take it ... View more

My personal opinion is the Note 10 plus. 256 or 512 option. The S pen is phenomenal (at least to me). The camera's are great. I have both devices, my first choice is the note! ... View more