I have the samsumg fridge RF28BEDBSR like 2 years ago , but after the first year the ice maker stop working. Everything is a whole bunch of a ball of ice over the ice maker, you can"t remove the ice basket!the ice maker stop making ice and every 2 weeks you have to defrost it. When you call customer service and spend more then 30 minutes by phone for a person that only tell you to defrost it or turn off the fridge for 4 hours!!!what??? more than 3k fridge and you have to defrost it like and old garbage fridge??? no guarantee because is more than a year. The only that the custumer service did after wasting my time and my nerves was gave me the phone number or a private thecnician to come over the house and charge me a lot and the technician told me that the work dont have guarantee!! Very dissapointed with SAMSUMG! i WILL NEVER HAV ANYTHING ELSE FROM sAMSUMG! iF THEY HAVE A LOT OF REPORTS FROM THE SAME FRIDGE WHY THEY DID NOT FIX IT!!! AND THE CUSTOMER SERVICE IS REALLY BAD!!
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