Samsung Support. Why are you merging tickets but not responding to the issue? Its obvious that this is a major issue with Samsung Microwaves and it seems you are trying to minimize our the number of issues reported by merging the ticket. Am ok with merging them if there is a resolution. I saw this ticket and followed all the recommendations without any success hence the reason i created a new ticket so merging my ticket without offering a solution is bad customer service when its obvious that this is a defect with most Samsung Microwaves. Am disappointed. Unfortunately i have numberous samsung producst - washer, dish washer, Fridge, dryer, TVs etc - I will think twice when it comes to replacing them.
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