Ok for a good 30 minutes I thought I was doing something wrong, but it looks like we all have the same issue. Shoot if read ur label it doesn't even go to Samsung itself. I'm in Texas and searched for local Samsung help centers but got none. To my suprise I sent it to Plano Texas after having such a difficult time with customer service. Honestly seems like that skit from Dave Chappelle (Pop Copy) when you in. Anyways can' view any details don' think I will but someone keep updating ur results haha
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