that is a known issue that they don't acknowledge I believed, probably they release this issue to force their customer to buy a new TV since maybe their sales are not that ok. that is why maybe their forcing the consumers to get a new to make up for their lost in the Sales.
... View more
Hello to those people who own a Samsung 2017 TV Model - ALL MU SERIES. That model has an issue with the Volume where you cannot raise it up or down. I don't know if this is intentional that Samsung release Software to broke the tv volume for All MU Series TV. According to their Trouble Shooting guide, you must reset the tv Factory Reset, however when you do that the TV won't even go to the initial setup, and that is an indication that there is something wrong already with the TV. It is like Samsung itself is forcing Consumers to buy a new TV since the TV is 4 years old already from the time they launched it in 2017. #Samsung Why are you doing this to your consumers who spend money and put trust in tv, and yet you're forcing them to buy a new TV due to that you intentionally broke the system of all MU series by not letting them adjust the volume properly. Please have pity for those Consumers that cannot afford to pay for Out Warranty Repair. You should take responsibility for this issue.
... View more