I also have problems with the flimsy stem on the burner knobs. Love my range, but the price for replacing two knobs that have broken at the plastic stem is ridiculous. My model number is: Fx710BGS and it is slightly over 5 years old. @SamsungGillwrote: Sorry to hear that usersZ3oC8LenP. Regrettably, this would be considered cosmetic damage. While we appreciate your online research, internet postings are only a small percentage compared to reported claims. Any issues related to Samsung products would be readily available on our website. I sincerely apologize for the frustration.
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