I bought this washer over a year ago. A month or so later I found out about the recall and we chose to get it fixed. Samsung sent a tech to fix the washer as per recall repair instructions.
But now the lid is broken right at the left hinge. The plastic frame that holds the glass is broken where the left hinge is and the hinge is popping out.
This is crazy. I am really disappoionted in the quality of this washer. First it is exploding, and now the hinge broke for no reason. I wonder if this happened because of the recall repairs. The washer has been gently used and there is no reason for the hinge to break like this. Does anyone know what can be done at this point?
... View more