I appreciate everyone's input on this thread. I was able to build some courage after booking appointments for techs to come by (being quoted up to 450 to fix "parts") and defrost the 2.5 year old fridge that I have. I followed some helpful videos on youtube which helped me to remove all the necessary drawers and the panel inside the fridge. I also took a hairdryer to expedite the process. I also used the nuts on the bottom front of the fridge to lean it top-back to keep the defrosting issue from happening again.
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