I've very good results with fingerprint. I'm sorry I can't help you diagnose but the way it works on my device got to a point that I barely even think there is such a thing as a fingerprint sensor. I just touch a screen and it unlocks.
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Yes, I've noticed the similar with S9+ I traded in. I couldn't figure out how to add pictures to already started thread on this forum and inadvertently initiated a topic for the same issue. https://us.community.samsung.com/t5/Galaxy-S21/S21-ultra-camera-issue/td-p/1703806 Have a look at some pictures there. I do think this is software/processing issue. One of the differences that this phone has in comparison to S8 or S9 is introduction of technology called pixel binning. What it does is taking a picture with the 108MP large sensor in poor lighting conditions and then combining information from these several pixels into one virtual pixel that carries more captured light information. Then the image is stitched into a 12MB picture you've chosen in settings. If you followed phone camera development, at one point Apple said megapixels are silly, the size of the pixels is what matters in terms of capturing proper information in all light. Pixel binning is a software way to say my camera pixel sensors are "larger". What I think is happening here is twofold. 1. The "stitching" is not done properly, therefore, all subjects look fuzzy. 2. Samsung will override your lens selection when you tap the "leafs" and choose a 3x digital zoom instead of 3x optical lens or 3.3x digital zoom instead of 10x lens.
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So I'm learning that the camera used for a particular magnification will change depending on phone's preference and it seems to prefer digital zoom vs prime lens native magnification. The first picture was taken at 10x by first looking at a far away object. The 10x lens was still active when I took that shot. A couple of seconds later the phone defaulted to 3x lens and digitally zoomed in to 10x creating a blurry image. It can be seen on the screen as there's a brief flicker of the image and a grainy image appears instead.
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Hello Bill, These are nice pictures. I think I start to understand a bit what is happening. The phone has 4 lenses/cameras in the back but the camera app doesn't always actually switch to different "lenses" when you tap one of the 4 trees icons in the main Photo app. The result is a combination of prime lenses and digital zoom but only 3 cameras are utilized while tapping the icons. The camera switch happens on 1st, 2nd, and 4th icon only, the 3rd icon is digital zoom but 4th icon is mapped to a wrong camera and zooms digitally as well. You can tell by checking aperture size in the photo properties (or by covering a camera with a finger in live view). There are 4 cameras in the back: 1. Main: 108-megapixels, 0.8µm pixel size, f/1.8 aperture 2. Ultra-wide (120°): 12MP, 1.4µm, f/2.2 3. Telephoto (10x): 10MP, 1.22µm, f/4.9, 4. 4. Telephoto (3x): 10MP, 1.22µm, f/2.4, OIS Now from the app: - 3 trees is f2.2 or camera #2 above as expected. 0.6x Prime lens. - 2 trees is f1.8 or camera #1. 1x Prime lens. - 1 tree is f1.8! or a 1x lens digitallu zoomed to 3x! - 1 tree with branch is f2.4! or a digital zoom to 10x from a 3x Prime lens! In order to activate the camera #3 telephoto you need to zoom in manually and it will kick in around 15x zoom. You can clearly tell because brightness of live preview suddenly changes to darker. So for whatever reason it appears that the app thinks: - 1x camera is a 1x camera and a 3x camera. - 3x camera is a 10x camera.
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It was taken in normal Photo mode, scene optimizer off. it's not a crop either, I did just take a screenshot of the picture to remove any location Metadata.
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this was shot on 3:4 aspect ratio. I tried the 108 MP and the result is the same. I also made sure I don't have digital zoom of any kind and this shot was native 1.0x (double leaf). What I don't understand are two things: 1. I see in the live preview all the detail, everything is super sharp. It's not a mirrored camera, therefore, the detail I see on the screen, is what the sensor sees. Yet, the image when it's processed during saving, creates this grainy result. I tried both jpeg and heif. 2. In Pro mode, especially RAW things are a bit better. My conclusion was to just shoot in Pro mode but in there, the phone uses only 2 out of 4 cameras. All the zooming outside of that is digital, which of course distorts image.
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Yes, agree. My S9+ had by far a better camera. The only advantage S21 ultra has is in macro and still night shots. I hope that this is a software issue as this performance level is unacceptable.
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The quality of shots in Photo mode, especially of people, is a grainy mess. The overprocessing is horrible.
One way around is to shoot in Pro but there are only 2 back cameras that are active in this mode. Zooming outside of these two is just digital. Why?
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yes, I can confirm that using a dedicated portrait mode pictures are much more sharp. From 2 ft away individual eyebrows are visible. Taking the same picture using a Photo mode, even with scene optimizer on showing portrait is a blurry mess.
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I just updated to the latest software this morning available to T-mobile customers. I don't have a protective film on the lenses. The camera takes absolutely horrid pictures of people. The camera takes very good macro pictures. Focus and clarity is excellent. Takes OK landscape pictures. However, the pictures of people are horrible. The pictures have extreme noise, are very grainy everywhere where skin is visible and subjects sometimes are lacking features. Smoothing of facial features is insane. I took a picture of my wife and one of her eyes was completely blurred out like processed in a way to provide depth of field with blurry background but here half of her face existed and half was blurred. I have similar experience with Photo mode and Pro mode shooting in RAW. What is strange, the person can look absolutely clear in live preview but then the picture is blurred/grainy. Really weird.
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