I haven't experienced that type of problem but it sounds like it'll work on its own or until Samsung puts out a fix or update. good luck :thumbs_up:
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had the same issue on my gs10 plus. I went through my phone app, went to the dial pad and went to my vm. listen to prompts and select administrative #2 i think. then select password, then change it to a 7 digit# then go back into your visual voicemail app and put in the 7 digit pw. hope it helps btw clear the cache of the visual voicemail app
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Asked a member of Samsung team and told me to call at&t. So I did. They couldn't help me. Said it was a trending issue after remote troubleshoot. Samsung tried several troubleshooting steps, still not working. I believe it's a bug from the last update because things were working fine before that.
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