It's not just the TOP it is the basket , under the rim , it is the soap dispenser and the bleach section. Not to mention other areas. Obviously, bad metal and processing before painting play a huge role in this problem. NOT happy with our 2012 Samsung RUSTING washer and all the damage being done to clothing and bedding. You are not alone since there are many of us that have purchased defective products we should stand united. Samsung REFUSES to do anything, after several calls they have trained their CSR to say it is our fault and out of warranty. This is a manufacturer problem using bad metal... etc
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Us too, we purchased the washer at great expense in 2012, we are rusting in all the places mentioned AND around the seals on the window. This rusting started in 2014 when the washer was just 2 years old. It started in the soap dispensor area and showed up as rust colored spots on the drawer. #WA5471AB Totally disgusted and feel it is one of the biggest purchases we have made to be sold shodly metals- not to mention the recall that took over a year to get fixed.... and at that they sent an A&E Tv guy. seriously? Seriously not happy. The service department cannot fix this UNLESS THEY STRIP the paint off completey, remove the rust areas , replace the metal they took off and repaint.
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