- About Shawna
Saturday
1 Like
agree! Some of the reasons I got the 3 aren't even implemented yet..... still waiting Samsung!
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08-22-2020
02:32 PM
Did you purchase on Samsung? I knew they changed it, if you bought from somewhere else you can't use Samsung Care.
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08-22-2020
12:59 PM
when I try signing into YT Premium all in offered is 1 month? anyone else have this issue?
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08-19-2020
03:13 PM
2 Likes
Hi hopefully someone knows what I'm referring to. Just got my Galaxy Watch 3 and was going thru settings. I'm in Location settings and then under permissions there's an option that says aurum-bootstrap and when you click that you've an option to turn on location and storage. I've never heard of this aurum-bootstrap. Does anyone know what this is and if location needs to be asked for it? If appreciate any help!
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08-05-2020
02:55 PM
1 Like
I purchased my note 10 on samsung last year and was able to use carrier financing, however I'm going thru pre-order now and even though I go thru adding carrier account log in and add verizon when I check out it shows to either pay full price or use Samsung Financing. Anyone seeing this? Did Samsung quit allowing that? I looked under facts and it shows carrier financing allowed for att and Verizon. I wanna get pre-order in but need to use carrier financing.
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07-28-2020
01:15 PM
you only need the receipt if you either purchased an extended warranty or if the issue of your tablet was something covered under warranty. if you dropped the tablet the cost of repair comes out of your pocket because it's not a covered warranty item unless of course you got extended warranty with accidental coverage. sorry you are dealing with this issue, hopefully you get it worked out!
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07-28-2020
01:05 PM
welcome, I've been a Galaxy and note owner since the very first. trying to keep hubby on board but he's adamant to switch to Apple, says it's easier. im appalled lol!
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07-24-2020
09:05 PM
1 Like
May be a silly question, but have you made sure the buds are updated to current firmware? I had that issue, but realized in Gear app that there was an update, as soon as i did that issue was resolved.
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07-24-2020
08:58 PM
here is a link that takes you to site that shows the Gear Icon controls, hope it helps https://www.samsung.com/us/support/answer/ANS00078137/
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07-24-2020
08:50 PM
I have a Verizon Note 10+ and I've been dealing with issues with my apps updating in Google Play Store. I followed all steps that were posted in support and the community and still they wouldn't update. I was reading one post and saw mention of Bluetooth, and maybe a connected device was interfering somehow. I laughed and thought no way, Samsung wouldn't let that happen because Bluetooth is such an important feature. But I figured why not try something cuz heck i tried so many other steps. So I went in and disabled Bluetooth, then went to Google Play Store and canceled all apps that were stuck in updating. I then clicked update on a app on i was suprised, it downloaded and installed instantly. So I figured it's a fluke but tried another app and bam it did the same. So I had 50 apps that needed updating so I clicked update all and now all my apps are updated. So I figure it's something with Bluetooth. And I may be posting late to the party but in looking everywhere I could never find a direct solution, just ppl mentioning maybe trying this or that. I hope this can help someone out!
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07-24-2020
08:40 PM
I've been dealing with the update issue for quite a while now, but seen something about maybe Bluetooth is interrupting updates somehow because it's trying to connect to a Bluetooth device previously connected to the phone. i laughed at that but figured hey whats it going to hurt so I went in disabled Bluetooth, went to Google play stopped all apps that were trying to update then clicked update on an app that needed updating and viola it updated like that, so then I tried another and same thing updated fast so I clicked update all and the 40 apps I had that had updates pending are all now updated and current, so Bluetooth is somehow the issue.
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07-24-2020
08:34 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:32 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:31 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:30 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:30 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:29 PM
try disabling Bluetooth. I went and turned it off went to play store and stopped all apps attempting to download and then clicked update on an app and bingo all are updating perfect and fast
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07-24-2020
08:26 PM
when I disabled Bluetooth bingo all apps are updating and downloading no problem so it's something with Bluetooth
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07-24-2020
07:58 PM
it's not just you, it's been happening to me, I just don't know how long cuz I never used to pay attention. I have a Note 10+ and for me it's happening all the time, whether on wifi or mobile data and it seems all apps are affected, even trying to download new ones. I've did every step that is out there and it'll start working for app or 2 and bam right back to not. next step i guess try to contact Samsung but I see with others they blame wifi or anything other than the phone itself. frustrating for sure especially when you pay so much for the device.
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07-24-2020
07:43 PM
1 Like
Note 10+ here too! I've followed every step and have tried a dozen times and still issue persists. heck can't even download new apps either, I wish someone would address this issue.
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07-24-2020
07:42 PM
1 Like
I've been dealing with the same thing, did all troubleshooting, have no clue what to do
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07-21-2017
05:11 AM
Are you using the stock dialer? On my S8 no call is initiated and the diagnostic screen immediately appears. Yes i go to my phone app dialer. I then put in the numbers and it just tries to call. I'll add a screenshot of what i put.
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07-19-2017
08:32 PM
How in the world can i get to this spot to run the sensor test. Just can't figure it out.
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07-19-2017
08:11 PM
@user60Qv8TweqH wrote: Dial *#0*# to get to the diagnostic screen. Click Sensors and scroll all the way to the button. Run the fingerprint scanner test from there. To back out you have to double tap the back button at each screen or just keep mashing it until you get back to the Phone app. Ok, either I'm slow or just confused lol, I go to phone dialer and hit *#0*# and all it does is make a call. Is there another place to do this or extra steps? Sorry for the slowness but some things I'm still learning even though I've been a Galaxy owner right fom the beginning. I appreciate the help!
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07-18-2017
10:20 AM
@user60Qv8TweqH wrote: If it's never worked and you run the sensor test with any fails I'd recommend initiating a replacement. For the rest of us I suspect it's a minor hardware fault thst doesn't show up on the sensor test coupled with a software timeout. How do you go about doing a sensor test? I've had trouble from the beginning trying to get my fingerprint sensor to work. It's hard just getting a print registered. It literally takes 30 minutes.
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05-09-2017
11:24 AM
That's a good thought and hopefully am update comes soon. My issue however is a bit different. I'm unable to register any fingerprint so before I can have the issue that it stops working I have to solve the issue of my sensor not picking up anything. Every time I place finger it gives message to cover sensor completely. I am doing so butt still it won't detect. No matter the finger, the direction it will not sense I'm covering it. It just vibrates and tells me over and over to cover fully. Wonder if I have a faulty phone? Any ideas?
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05-06-2017
06:21 PM
1 Like
I have the S8 plus and mine wrong even detect my finger to register. I've rebooted, several times in fact and when i attempt to register a finger it keeps saying cover sensor completely. I cover it every single time but all it does is vibrate and keeps saying cover sensor. Anyone else having this type of issue?
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