Samsungangel, you are kidding right with your suggested tech support? None of us have recieved any tech support from Samsung in any way shape or form. I have tried several attempts and get the same reply, no reply. The only thing that fixes it, albeit temporarily, is to completely discharge and recharge. This problem has nothing to do with the software updates either, a close friend has the same problem with hers and she has never linked it to wifi to update to the current software.
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