We bought a new RF28HMEDBSR (2018) and put the old model RFG297HDRS (still working fine) in the garage. The old model made and still makes plenty of ice; no problems. We've had service out for the new model RF28HMEDBSR five times. We've reset the ice machine, defrosted and finally replaced the entire unit. Now it makes less than half the ice it did in the first year and less than half of the old model. It leaks water all over and the water refreezes on the bottom of tray assembly when you pull it out. Anyone else have this problem? Did we get 2 defective units? It is something else in the fridge that is causing the problem?
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