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08-07-2019
03:45 PM
1 Like
US Unlocked Galaxy S10e July 1, 2019 update rolling out finally...
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08-07-2019
03:42 PM
US Unlocked Galaxy S10e July 1, 2019 update rolling out finally...
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08-07-2019
03:41 PM
US Unlocked Galaxy S10e July 1, 2019 update rolling out finally...
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08-07-2019
03:40 PM
US Unlocked Galaxy S10e July 1, 2019 update rolling out finally...
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07-30-2019
08:07 AM
2 Likes
@Scarface3009_2 wrote:
I have the Galaxy S9 unlocked and I'm still stuck on the January patch
My condolences. Glad I got rid of the S9 for the S10 which is also not getting updates... Seeing a trend here...
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06-12-2019
09:25 AM
@SamsungZell I have cleared the cache partition after every single phone update, and that has not fixed it.
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06-12-2019
05:36 AM
Sounds like you are either holding your phone too much and getting carpal tunnel syndrome and or you need a smaller phone.
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06-12-2019
05:18 AM
1 Like
This is still not fixed on the May 2019 update, G970U1UES1ASDB. Still doing things in my pocket unless I face the screen away from my leg. The accidental touch protection is supposed to use the proximity sensor to disable the touch when it's in your pocket or bag, and it is not doing so.
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06-08-2019
12:06 PM
@userV2ykAId0yZ wrote:
Need touch sensitivity on when you have a screen protector on or else the screen doesn't respond half the time.
This is off topic, but they do have an increase screen sensitivity in settings for when you have a screen protector on and it helps with mine.
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05-16-2019
05:42 AM
1 Like
I have confirmed on the April update with Baseband G970U1UEU1ASD8, this is still not fixed. My phone is constantly doing stuff in my pocket, calling, messaging, messing up settings, it's extremely annoying. Samsung fix this!
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05-01-2019
06:14 AM
1 Like
It's like when the screen is off, it's not pinging the proximity sensor at all. This might be related as to why the always on display isn't turning off when face down or in a pocket either. Hopefully this is fixed in an update soon. Just as an update, I am now running baseband version G970U1UEU1ASD3 and still experiencing this issue.
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04-13-2019
06:21 AM
@MikePasta wrote:
The update I received yesterday (4/12/19) on my unlocked S10+ appears to have fixed this issue!
I concur! The March update fixes the Caller ID and Spm Protection from turning off after rebooting the phone!
Baseband: G970U1UEU1ASD3
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04-06-2019
06:52 AM
@SamsungZell Website says I can't send a private message, so here is the requested info:
Model: SM-G970U1
Baseband: G970U1UEU1ASBA
Android Version: 9
Phone service provider: Cricket Wireless
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04-06-2019
06:50 AM
10 Likes
I have the Accidental touch protection setting turned on for my Galaxy S10e but when the phone is in my pocket, it is constantly dialing random numbers and doing stuff in my pocket. This needs to be fixed asap, this is clearly not working, it's extremely annoying.
Model: SM-G970U1
Baseband: G970U1UEU1ASBA
Android Version: 9
Phone service provider: AT&T
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03-22-2019
05:23 PM
@SamsungRei I tried replying to your post asking for the baseband but the website just sits and spins, something must be wrong with the website. Anyways, here is the baseband of my US Factory Unlocked Galaxy S10e: G970U1UEU1ASBA.
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03-22-2019
04:26 PM
@SamsungRei wrote:
Thank you! I have one more request. Will someone please try booting your phone in Safe Mode and see if you are still seeing the same thing?
I made sure the caller id and spm protection was turned on in the phone app settings, then I booted into safe mode (said safe mode in the lower left corner), and after checking the setting in the phone app after a few minutes, it was turned off again. So it does it in safe mode as well.
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03-22-2019
03:55 PM
@SamsungRei wrote:
@trailblazer15 Who is your service provider? Does it just turn off after rebooting or is it random?
My service provider is Cricket not that it matters because my phone is not through them. It turns off every time after i turn my phone off and on or reboot it. It's not random, it happens every time.
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03-22-2019
03:10 PM
@SamsungRei wrote:
Who is your carrier?
I have the US Factory Unlocked Galaxy S10e.
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03-21-2019
05:21 PM
If you turn the phone off and turn it back on, the caller id and spm protection turn off shortly after.
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03-21-2019
05:02 PM
I've cleared the phone app cache and data like customer support said and it did not help. This is a bug that'll have to be fixed in a software update.
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03-20-2019
02:03 PM
18 Likes
On my new Galaxy S10e the Caller ID and Spm Protection keeps turning off by itself in the phone app settings. This seems like a bug in the Samsung Phone app and needs to be fixed.
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09-29-2018
05:39 AM
Thank you! This seems to have worked, I went into apps and cleared the cache and data as well as disabled the notifications and it is no longer bugging me about unsecure wifi.
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09-28-2018
02:58 PM
How do you know Samsung gets approval from carriers for factory unlocked phones? This would defeat the purpose of a factory unlocked phone.
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09-28-2018
02:54 PM
Samsung does not get approved by the carrier for it's Factory Unlocked Phones. It's nothing wrong with the phone, it's a software update that Samsung pushed out that is wanting you to pay for secure wifi. See screenshots. https://image.ibb.co/h5Ykrp/Screenshot_20180928_165107_Secure_Wi_Fi.jpg https://image.ibb.co/hzb5rp/Screenshot_20180928_165103_Settings.jpg
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09-28-2018
02:47 PM
Carrier is Cricket not that it matters because this phone gets updates straight from Samsung. Build it's running is R16NW.G960U1UES3ARI1. This needs to go to Samsung devs.
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09-28-2018
02:42 PM
I should also note that I have the US Unlocked Galaxy S9. Also it started popping up after the August 1st security patch that Samsung pushed out.
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09-28-2018
01:40 PM
This is a built in feature of the phone after the latest phone update. It's not a third party app.
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09-28-2018
06:51 AM
With the latest update it added the Secure Wifi bloatware that now warns you every time you connect to "unsecure" wifi. Allow disabling this Samsung!
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09-04-2018
09:36 AM
I have no issues with my S9 auto connecting to my Hyundai Santa Fe radio or my new JVC head unit. Might be something with the phone, could try wiping it and see if it's still an issue.
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08-30-2018
04:53 PM
It may depend how the contacts are stored. All my contacts are stored in Google, not on the phone. Therefore when I clear the contact storage it clears out the contacts stored locally on the phone and then the contacts redownload from Google which fixes the issue with the contacts not syncing to the radio in my situation.
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