Samsung

Hello Samsung, do you have any knowledge of any motherboard vendors having released any BIOS updates that fixes this issue? It's been a while. Z390 motherboards are coming soon for the 9th gen Intel processors, so I'm curious if you know those will have the fix baked in. ... View more

@Anonymous That's a little surprising that consumer motherboard fixes are probably far off. It seems like in this case you should reconsider your marketing for this feature.. I imagine the vast majority of people wanting to use it are consumers, and on boot drives. Not having it work is likely causing a lot of frustration outside of this forum. This limitation should be more clear on the product/support pages. ... View more

Samsung Magician 5.3 supports the new drives, but it strangely hasn't been released pubicly yet. ... View more

Hi Dave, that all makes sense, but can you provide some kind of list of manufacturers/motherboards/chipset companies you can confirm have a working fix deployed? As I mentioned before, BIOS release notes are often very cryptic and some may not even mention this fix when they release it.   A support page containing such a list would be very helpful, or maybe just a post in the forum here that will be updated. ... View more

I agree that Samsung needs to be more transparent about eDrive encryption and the issues surrounding it. I have, unsuccessfully, attempted to use this feature for 4 years on several different Samsung SSDs. I've never had an SSD and hardware combination that let me enable it.   Now it seems like the main issue is finally getting resolved, but we need more transparency!   Samsung, please post a list of motherboard manufacturers you can confirm have the fix. Motherboard BIOS manufacturers post changelogs so bare it's probably going to be impossible to know if they have integrated the fix unless you confirm. ... View more