I recommend contacting Samsung support directly for this particular issue. Sure, there are a few things we as a community can help with, there's just not enough information to give a diagnosis to your problem. Some other questions we might have are what charger are you using? Are you using wireless charging (I'd assume no, but you never know)? What power brick are you using? Is your cable in good condition? What about your battery, what condition is that in...? Stuff like that. I think a more personal support approach is the best way to go. But if you don't want to go that route just yet, I kindly ask that you answer the questions previously mentioned. If you would prefer an in-person approach, you could try going to a retailer that sells Samsung phones (they don't have to be currently selling your phone) and asking them for some help navigating your phone's diagnostic tools if you aren't up for the task. Be careful not to give into buying a new phone you don't need though.
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Yes, they're built more durable. I have the watch4 and (ironically) it was on my wrist and got smashed, and scraped across a concrete wall and my washer/dryer tower while I was moving out last month. It survived with a couple of minor scratches. I was honestly impressed. Not to mention the battery life on this thing is quite impressive if used normally (with AOD off, gesture wake on)
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Hi there, when you plug in your phone, you should see a notification that says your charging speed. Can you tell me what that says while it's plugged in, with both battery saver turned on, and off?
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06-01-202212:27 PM (Last edited 06-01-202201:26 PM) in
06-01-202212:27 PM
**** SOLUTION **** I saw a post on a similar thread yesterday. The solution has been found: Reset your mobile plan, then factory reset watch. I HIGHLY recommend you be on the phone with your carrier at the time. Mine is T-Mobile, and they had to reattach my watch to my account.
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I have a Galaxy Watch4 (SM-R865U) on build SQU1FVD4. I am on T-Mobile and so is the watch (both phone and watch obtained from T-Mobile). Everytime my phone and watch are separated, I get two voicemail notifications back to back. Only problem is I don't have a pending voicemail. Every time I call into my voicemail from my watch, it says I don't have any new messages. Another thing to note is that I have switched to Google Voice on my phone for voicemail. I've done this by turning on conditional forwarding within the calling settings app on my phone. I don't see these options on my watch. Some of what I've mentioned will probably be irrelevant to a lot of you who read this, but does anyone else experience this issue? It's like clockwork every time I forget my phone, I get two voicemail notifications on the watch that don't go away until the phone is connected again. And I've tried everything reasonable I can think of to fix this... Including reconnecting the watch to the phone, but it doesn't help. Looking forward to see what others have seen.
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