Comet
Community stats
- 122 Likes
- 19 Solutions
- 0 Posts
- 110 Comments
- 1 Followers >
- 0 Following >
Friday
Which Apple TV model do you have? Under Remotes and Devices of Apple TV's Settings, what are your Home Theater Control settings?
... View more
Friday
1 Like
What year is your Frame? I believe in the TV Settings, there's an option to turn off "Start with Smart Hub Home".
... View more
3 weeks ago
Do you have any other HDMI devices connected to your TV -- namely those that support CEC?
... View more
a month ago
I believe TV SW updates get rolled out incrementally in waves as opposed to all at the same time to avoid server overloads and other risk factors.
... View more
a month ago
I'm pretty sure your TV does support 5Ghz bandwidth. I don't have issues on my end as it remains connected to it.
... View more
a month ago
What streaming content are you on before TV goes into art mode? TV's native apps?
... View more
05-19-2022
11:17 AM
-The receiver turns off when I power off the TV (Frame remote), but does not power on when I turn the TV back on. -> I think because you have a device connected directly to the receiver, when you turn the TV back on, your receiver remains off. I believe this is how Samsung's spec is intended. -The TV keeps resetting sound to "TV speakers" after I select the audio receiver in Frame TV settings. -> Is TV resetting sound to TV Speakers after you power the TV back on?
... View more
05-07-2022
10:46 AM
I believe the 32" Frame runs a different software. Aside from that, 43" and above has better spec.
... View more
05-06-2022
09:00 AM
Your audio drop happens with TV Speakers? What cable box do you have?
... View more
userlU6GzpQHMf
Comet
in QLED and The Frame
05-02-2022 10:22 AM (Last edited 05-02-2022 10:26 AM ) in
05-02-2022
10:22 AM
I'm on 1204.2 and my motion sensor/night mode seems to be working fine over here. What are you guys' art mode options settings?
... View more
userlU6GzpQHMf
Comet
in QLED and The Frame
05-02-2022 10:22 AM (Last edited 05-02-2022 10:26 AM ) in
04-28-2022
02:51 PM
Are each file of your slideshows in the form of an image extension? If so, you could upload them onto a USB and then plug it to the TV for them to loop.
... View more
04-26-2022
02:54 PM
My Frame just received the 1204.2 update. The motion detection and night mode seems to be improved on my end. Have you updated your TV?
... View more
04-26-2022
02:10 PM
Strange. On my Frame, it starts back on art mode when it wakes up either from detecting motion or exiting out of night mode. Perhaps it could be the CEC command from your cable box kicking your TV out of art mode?
... View more
04-26-2022
12:38 PM
10 Likes
When you get into your slideshow, press the Enter key to bring up a popup for details/settings. Then toggle to the Slideshow Options icon (3rd one from the left) , scroll down to Duration Time. There you can change from 3min, 5min, 10min, etc. I believe the default settings is 3min.
... View more
04-19-2022
02:29 PM
The Xfinity Stream app will be released on 2022 TVs later in the year.
... View more
userlU6GzpQHMf
Comet
in QLED and The Frame
09-03-2021 08:05 AM (Last edited 09-03-2021 08:05 AM ) in
09-03-2021
08:05 AM
1 Like
Can you update your TV to the latest version 1708.0? I don't see the problem anymore on my set after the update.
... View more
userlU6GzpQHMf
Comet
in QLED and The Frame
09-03-2021 08:05 AM (Last edited 09-03-2021 08:05 AM ) in
09-02-2021
10:51 AM
Can you try to update your TV to 2016.1 and then see if the app still has issues?
... View more
09-02-2021
08:24 AM
The folder "T-NKM2AKUC" (which contains the 'image' subfolder) has to be on the root directory of your USB.
... View more
09-02-2021
07:21 AM
Once you download the file, you have to unzip it first before dragging that folder to your USB.
... View more
09-01-2021
05:52 PM
There's a 1708.0 that just released on Samsung website (or over the network). Can you try that out and see if it resolves the lip sync?
... View more
09-01-2021
03:35 PM
Is it happening after you've powered off/on the TV for some time?
... View more
08-03-2021
08:31 AM
Strange, I have the 2020 model as well but our AT&T TV App works fine when playing back DVR recordings. Is it happening every time or sporadically?
... View more
08-02-2021
01:40 PM
What is the DVR playback problem you're experiencing? Can you be more specific?
... View more
07-08-2021
09:32 AM
Once you unzip the file, please rename the “T-NKM2AKUC_1560.5_USB_Up” folder to "T-NKM2AKUC" before dragging it to the USB. Then try the update again.
... View more
07-06-2021
09:21 PM
You're currently on 1506.0 and USB update to 1560.5 fails? After you download the file, unzip it and drag it to the root directory of your USB before plugging in to the TV. Folder should look something like "T-NKM2AKUC".
... View more
07-01-2021
08:01 AM
To see the full version, you can go to Settings > Support > About TV . Hope this helps!
... View more
07-01-2021
06:50 AM
@userkwMkqxBkmI issue is fixed on latest version 1560.5, which you can find on the Support Page. Please update your TV to this version using USB method. Here is the link to download the firmware: https://www.samsung.com/us/support/downloads/?model=N0054558
... View more
Manage the boards you are following
Nothing to display here yet.
To follow a board, click on "Subscribe" in the "Options" dropdown.
