userlU6GzpQHMf
Halo
- 59 posts
- 0 likes given
- 2 solutions
- 22 likes received
- Samsung Community
- :
- About userlU6GzpQHMf
3 weeks ago
For those having the Wifi drop issue overnight on the 2019 RU7100 series TV, it looks a new TV firmware version 1315.4 has been released on the Manuals and Downloads section of that model's support page to address this problem.
... View more
4 weeks ago
Unfortunately, as far as I know, Netflix is the only app that is not supported in the Universal Guide.
... View more
08-08-2019
10:39 AM
A majority of those channels do not have a program rating, so enabling Program Rating Locks likely won't do anything. Only other thing I can think of is disconnect the network on the TVs since those channels require a network connection for streaming to work.
... View more
08-07-2019
07:59 AM
Are you all experiencing issue on 2018 models? What firmware are you guys on?
So issue occurs with TV speakers as well as with soundbars via ARC/optical?
... View more
08-05-2019
08:47 AM
Parental Rating Locks are only available if your TV is on the TV source. Once there, if you go into the TV Settings menu and navigate to Broadcasting, you can apply your desired program rating locks.
... View more
07-26-2019
06:59 AM
10 Likes
Hi,
Samsung applied a fix overnight in the background, so please unplug/plug your TV power cable and reconnect back to your WiFi.
... View more
07-26-2019
06:54 AM
All,
Samsung applied a fix overnight in the background, so please unplug/plug your TV power cable and reconnect back to your WiFi.
... View more
07-26-2019
06:53 AM
Samsung applied a fix overnight in the background, so please unplug/plug your TV power cable and reconnect back to your WiFi.
... View more
07-26-2019
06:52 AM
Samsung applied a fix overnight in the background, so please unplug/plug your TV power cable and reconnect back to your WiFi.
... View more
07-23-2019
09:00 AM
2 Likes
Regarding issue with 2019 RU7100 Series dropping WiFi connection overnight, the latest update I received is that Samsung engineers are aware of this and currently analyzing cause of the issue. Will keep you posted.
... View more
07-14-2019
04:04 PM
That's correct. In order for TV to be able to detect AppleTV, CEC has to be turned on from AppleTV side for the two devices to communicate.
... View more
07-14-2019
09:45 AM
If you disconnect/reconnect the HDMI cable, the TV should initiate the device detection process again. If AppleTV is powered on during the process, the TV should be able to quickly recognize that device and add the icon to Home.
... View more
07-11-2019
04:25 PM
2 Likes
How long is the TV in its off state before you power it back up to no wifi connection?
... View more
07-11-2019
04:21 PM
1 Like
Aside from leaving TV off overnight, does it lose wifi connection after a few hours as well?
... View more
07-11-2019
08:14 AM
Hi Eric, what is your TV model? Is this happening each time you do power off on?
... View more
07-11-2019
08:12 AM
3 Likes
Is this the RU7100 series? Does TV lose wifi connection after a few hours?
... View more
07-10-2019
08:29 AM
Does issue happen during gameplay with Game Mode on? I got an Xbox One S and haven't seen the TV reboot while streaming netflix from Xbox. Confirmed that Free Sync and Game Mode are enabled.
... View more
06-27-2019
04:25 PM
1 Like
Have you tried to turn off "Voice wake-up?" You can do so by following:
Press Voice button on remote -> Settings icon on the top right corner -> Voice wake-up -> Select OFF
... View more
06-27-2019
08:42 AM
What happens when you disconnect HDMI cable and reconnect it back to the port, have the TV detect Xbox, and bring up the display info again?
... View more
06-19-2019
03:46 PM
The USB root should contain the unzipped folder named "T-KTM2AKUC". Inside that folder should be a sub-folder called "image".
... View more
06-18-2019
03:46 PM
Is your TV and the Cox Contour cable box close within range of each other? On certain 2019 models, TV sends IR signals through the SAMSUNG logo located on the bottom of the TV.
... View more
05-21-2019
09:58 AM
2 Likes
I was told that model will require a TV software update above 1251 first, but release date of that firmware is TBD.
... View more
03-25-2019
09:13 AM
What devices are connected to the HDMI ports when blank screen issue happens?
... View more
03-22-2019
02:31 PM
How long is the TV powered off before you get the black screen issue?
... View more
