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a month ago
I believe the T-KTSNAKUC software code corresponds to 2018 year and T-KTS2AKUC 2020, though they appear to both share the same model code.
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05-19-2021
04:11 PM
Oddly, I have the QN90A but am not experiencing any audio dropouts through tv speakers or soundbar. I wonder what I have that different from the rest of you -- your sound output? sound settings such as format? on TV native apps? on HDMI devices? what shows?
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05-19-2021
07:28 AM
I can't speak for CWSeed, but Peacock works for me on the browser. I do know Peacock app is coming to the 2021 TVs soon though.
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05-18-2021
09:32 PM
Just out of curiosity, what apps are missing on the TV that require you to use the Internet Browser? What are some websites that are buggy in the TV browser?
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05-06-2021
04:26 PM
I have the TU7000 and it can control my STB with no issues, though I find that the STB has to be facing the TV for the best communication. Perhaps I can help you to troubleshoot this.
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04-28-2021
07:53 AM
When TV says Unknown, it just means that it couldn't automatically detect the type of STB you have and will ask you if you want to manually set up your TV so it can control the STB with your TV remote. If you skip this setup and exit out of that screen, you should still be able to see your STB video.
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04-28-2021
07:42 AM
When it asks you to enter model of your STB, just continue to hit No until after you see the 10th try. Then starting from the 11th try and up, point the remote at the STB and check if the remote controls your STB.
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04-27-2021
09:07 PM
How long does it take before TV turns off while using the Internet app? What about YouTube app while in its paused state?
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04-27-2021
08:45 PM
The power statuses of TV and FireTV should be in sync as long as you have CEC enabled. Then TV will always default to the FireTV when TV turns on.
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04-27-2021
08:31 PM
Try Universal Remote Setup again, but when you get to the Channel Up/Down part, try to control the STB starting from the 11th try (skip the first 10 tries). Oh, and make sure you point the remote at the STB.
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04-27-2021
08:21 PM
When it says Unknown, you have the option to setup Universal Remote Setup where you can control the STB with your TV remote. But make sure the STB is placed in front (or close) of your TV before the setup. Or, you can just hit the Return key to get out of the Unknown screen and not set up.
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04-21-2021
11:52 AM
Try putting your cable box closer to the TV and try the detecting setup again. IR blasting gets sent from the SAMSUNG logo located on the TV's bezel.
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04-15-2021
12:45 PM
I think if you go to Source, then scroll all the way to the end and select Universal Remote Setup, in there you can find and remove the ATT setup.
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04-14-2021
12:34 PM
1 Like
My '21 Frame does resume slideshow when it powers back on. The only thing is I have a Sleep Timer set up instead of Night Mode, but I'm not sure if it makes any difference though.
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04-12-2021
03:52 PM
I have the same model as you but do see HBO Max available in the Apps Store for download. Just tried it out and it launched after installation. Are you on latest software version 1420.0?
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04-12-2021
11:24 AM
I don't believe we can record Samsung TV Plus shows due to copyright protection.
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04-08-2021
05:33 PM
From my understanding, that STB does not support CEC. But if your TV is still able to control your Blu-ray, then maybe CEC isn't the issue.
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04-08-2021
04:29 PM
It's strange how Anynet+ is behaving differently on your TV sets depending on firmware. Perhaps hold off updating your TV to 1420 for now?
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04-08-2021
03:45 PM
I am getting the same black screen you're seeing while using that app and doing channel changes. I've read that the issue needs to be fixed by YouTube.
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04-08-2021
09:21 AM
1) You can find your remote's battery percentage by going to TV Settings > General > Power and Energy Saving > Available Remote Battery. 2) I don't believe any of the remote buttons can be reprogrammed. (Unfortunate!)
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04-07-2021
10:20 AM
1 Like
Mine is the TU7000, slightly different than you guys' but nonetheless run the same software. Interestingly enough, Anynet+ works for me. I have a STB that accepts IR as well as a Roku 4K and AppleTV 4K, both of which use CEC for control.
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04-06-2021
06:12 AM
What is your TV model again? I'm not sure I caught it in the thread.
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04-05-2021
09:57 PM
The cable box I have does not support HDMI-CEC (Anynet+) but only IR, so the TV is able to control the box by IR commands that are being sent from the TV.
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04-05-2021
03:52 PM
What model is your TV? From my understanding, the TV sends out IR commands to external devices such as cable boxes through the Samsung logo located in the center bottom panel of the TV. Perhaps you'll need to make sure the STB is placed near the logo so that it can receive those IR commands during the channel test?
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04-05-2021
02:28 PM
From my understanding, the Apply Picture Settings is only applicable for external devices that you connect to your TV, and not for any native apps built in to the TV.
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04-05-2021
08:53 AM
The TVs do have screensaver enabled by default, but it takes 2 hours of inactivity to be activated to prevent screen burn-in.
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04-05-2021
08:50 AM
I believe you can simply do Universal Remote Setup again so your TV remote and SmartThings App can control your cable box. Can you try navigating to the Universal Remote Setup (under Source) and go through the setup steps to control your Spectrum cable box?
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