Background..... I have a bike that has a DuoTrap S cadence and speed tracker built-in that I have used with my phone (S20+5G) by launching the Samsung Health App and I am able to connect the DuoTrap S AND my Samsung Fit2 to get all of my important data into one app, Samsung Health. I have been doing this for a couple of years and it works great! Awesome, right? Heart rate, cadence, speed all in one health app! Now I upgrade to Samsung's flagship Watch4. I should be able to open the Health app and track everything like it used to work - but, no it doesn't. Not awesome! So, Samung has left me with two unworkable options: 1) Launch from the watch and loose all of my DuoTrap data, like cadence and speed, but I get my heart rate info. That's a fail! Especially since Samsung Health is my main health tracking app. 2) Launch the Samsung Health App and get my DuoTrap S cadence and speed, but loose connection to heart rate monitoring on the Watch4, the flagship watch from Samsung. That's a fail, especially since I am asking a Samsung watch to work with a Samsung phone and the Samsung Health app!! This is unacceptable and needs to be resolved. I may return my Watch4 if this expected capability from the Samsung ecosystem can't work.
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I have purchased the new Samsung watch 4 and while I love it, except the terrible battery life, I am unable to use it as a heart rate monitor within the Samsung health app when I am cycling. Within Samsung health, I track my cycling, which has worked flawlessly with my previous Galaxy Fit 2 to track my heart rate. But with the watch 4, it will not even show as heart rate monitor while I start my cycling. To cycle, I open Samsung health, then press the cycling exercise button and typically it detects my Fit2 as an HRM right away. But with the Watch4, it never shows as a HRM, and following the Accessories option just puts me into the Gear so which doesn't address this problem at all. It is very disappointing that my $60 Fit2 can do this, but my $250 Watch4 can't! Please fix this issue!
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