Samsung

Dont know about 2018, but the bottom line is you are buying from a company that does not stand behind their products.  4-5 years out they do not have a solution for us on this ice maker issue. @userB7F82qZzAA wrote: I need to know if this problem exists in the 2018 model. We have purchased one but it has not been delivered. Should I cancel this purchase?   ... View more

Since they have not fixed the problem, replacing defective parts with defective parts will not work.  They are just hoping it will work long enough for your warranty to expire.  Hey people, Samsung is at fault, but the appliance dealers who are still selling these with this known flaw are also culpable.  This is not a new problem, and they know it exists. ... View more

Was hoping to find that Samsung had come up with a solution, but two years later - without ice - no progress.  Samsung is off my potential buy-from list now.    I try to stay with companies that back their products, though to be honest there are not many of those left.  Honda used to be one, but no longer.  Ice makers are not rocket science.   They have pretty much been standard equipment in refrigerators for 50 years now - HALF A CENTURY!   No excuse for this design flaw, and less for no solution.    Tired of dealing with bagged ice.  Can't afford a new fridge, so guess I'm in the market for a stand-alone icemaker.  I've have been actively warning freinds and family about Samsung products since they blew me off when I first started having issues with my NEW refrigerator.    ... View more