SamsungCole
Honored Contributor
- 1356 posts
- 251 likes given
- 525 solutions
- 352 likes received
- About SamsungCole
11-22-2019
06:00 PM
And when you were in the app, did it show as two different versions or did it still show the same version for both?
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11-22-2019
05:16 PM
1 Like
The One UI 2.0 Beta is only available on the Factory Unlocked models of the Note 10. Carrier versions will have to wait until the full release to get Android 10. (At least for US models anyways.)
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11-22-2019
01:50 PM
1 Like
This means that something you have downloaded is blocking your access to the option. Do you recall anything specific that was downloaded at the time this started happening?
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11-22-2019
01:43 PM
If you go into the wearables app, does the software version running on each bud show the same version, or does it give you two different versions?
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11-22-2019
10:07 AM
Have you made sure that the buds are up-to date? Be sure both are correctly and securely seated in the charging case prior to attempting the reset.
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11-21-2019
12:53 PM
1 Like
It never hurts to give it a try, I'll be a little salty if I was given wrong information to tell you before though lol
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11-21-2019
12:38 PM
1 Like
That honestly should be completing the reset for you, since it is not I'd recommend service repairs as it seems something is wrong with the sound bar that a technician would need to diagnose. Mind shooting me a message here with the full model code and serial number of the sound bar: http://bit.ly/2igAXKH
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11-21-2019
11:25 AM
Can you provide the full model code of the TV? What's the current software version running on the TV?
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11-21-2019
10:56 AM
1 Like
Apologies for the delay, for this model instead of a STOP button you would hold the PLAY/PAUSE button using the same steps Lou provided previously.
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11-21-2019
10:33 AM
Hey there, can you answer the questions Al posted previously? Does this happen with the tablet in safe mode as well? And does it happen with all apps or just specific ones?
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11-21-2019
09:39 AM
Can I ask how many devices you have connected at the same time? It could be that your bandwidth is not enough to support them all at once.
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11-19-2019
04:58 PM
1 Like
Hey there, honestly just based on what you have tried already I would recommend repairs to have a technician out to take a look. You're welcome to use this link to find local Samsung authorized shops in your area: http://www.samsung.com/us/support/service/location
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11-19-2019
03:08 PM
You are welcome to reach out to our accounts team directly by calling (855) 795-0509.
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SamsungCole
Honored Contributor
in Note 9
11-19-2019
02:06 PM
- last edited on
03-25-2020
07:53 AM
by
SamsungJace
11-19-2019
02:06 PM
1 Like
The Beta is currently only available on the S10 and Note 10 series devices.
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SamsungCole
Honored Contributor
in Note 9
11-19-2019
02:06 PM
- last edited on
03-25-2020
07:53 AM
by
SamsungJace
11-19-2019
11:17 AM
I strongly recommend having the watch serviced by an authorized technician in order to avoid bricking the watch or voiding any warranties.
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11-19-2019
11:14 AM
At this time, the Sling TV app is not compatible with the UN55JU6500FXZA and we cannot speculate on any future updates.
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11-19-2019
09:58 AM
1 Like
If this is the only app not working, you will need to reach out to the developers directly.
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11-16-2019
07:12 AM
1 Like
Your location and region play a big part in the apps that are available to you. This is why its not really recommended to take devices outside of their country of support.
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11-15-2019
09:56 AM
I would recommend reaching out to the accounts team so that they can verify your account and help you change the sign-in information. You can reach them at (855) 795-0509 directly.
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11-14-2019
02:24 PM
1 Like
I would recommend having it evaluated by a certified technician. You can always check with your local uBreakiFix for walk-in repair services.
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11-14-2019
01:52 PM
1 Like
That is indeed how the typical lock screen works. I do not believe you will be able to have both the always on display and the wallpaper.
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11-14-2019
12:51 PM
1 Like
Hey there, I noticed you mentioned Always on display in your first message. Can you temporarily disable the AOD settings and try your wallpapers and tell me if they act normally? I believe the Always on display settings override all other settings so this could be causing the wall paper to act funky.
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11-14-2019
09:55 AM
Very sorry to hear, I'd be happy to look into this for you. Can you send me a private message with the full model code and IMEI number here: http://bit.ly/2igAXKH
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11-13-2019
03:56 PM
I would recommend reaching out to our Galaxy Store team at 866-647-9190 directly.
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11-13-2019
09:25 AM
There might be, although the steps that Samsung_HxhW0u8 posted are the correct steps to take a screenshot. You are always welcome to search the play store for compatible apps.
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11-12-2019
04:58 PM
You would need to speak with the support team in your area regarding available features or updates. You can do so by using this link: http://www.samsung.com/visitcountry
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11-12-2019
01:39 PM
When typing your reply, you should see an option similar to this at the top next to your formatting options. The image shown is from a web browser access.
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11-12-2019
01:35 PM
You can disable the email notifications from your settings. I do not know the pathway through the members app, however, on a web browser you click on your name in the upper right-hand of the screen and choose My Settings to get to them.
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