Samsung

SamsungAl · Sunday

Is anything else connected to the internet in your home without problems? Have you attempted a factory reset?

SamsungAl · Saturday

I suggest reaching out to the app developers.

SamsungAl · Saturday

This is going to need to be serviced. I would be delighted to look into possible options for you. Please send me a private message with any ticket numbers you were given when you had the fridge repaired.

SamsungAl · Saturday

Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry

SamsungAl · Saturday

How long have you had the TV?

SamsungAl · Friday

I found out some helpful information on page 36 in the user manual. :) http://downloadcenter.samsung.com/content/UM/201908/20190814180529410/WF8500R_DC68-04067A-01_EN_MES.pdf • This icon indicates you can add or take out items after a cycle has started. • To add or take out items, press Start/Pause (Hold to Start) to pause the cycle, and then open the door. To resume the cycle, close the door, and then press and hold Start/Pause (Hold to Start).

SamsungAl · Friday

Can you provide the full model code of the device?

SamsungAl · Friday

@userrWuh0STqXM I'd be happy to look into this for you! Could you send me a private message with the full model and serial number as well as some photos of the light bleed?

SamsungAl · Friday

Does this happen on all sources, inputs and the picture test? How long have you had the TV?

SamsungAl · Friday

That does sound super frustrating and I am delighted to assist you in the best way I can :) Can you send me a private message with the serial number?

SamsungAl · Friday

Can you send me a private message with some of the frost build up via private message?

SamsungAl · Friday

You'll need to contact the app developers to see what's going on.

SamsungAl · Thursday

At this point, service is recommended. You can go to this link to locate a local service center :) http://www.samsung.com/us/support/service/location

SamsungAl · Thursday

Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry

SamsungAl · Thursday

Just to verify, is the child lock icon illuminated?

SamsungAl · Thursday

Regrettably support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry

SamsungAl · Thursday

@mesew I would like to look into this a bit further, could you provide the serial number of the TV via private message?

SamsungAl · 2 weeks ago

Ah, I didn't realize. If that's happening, make sure the child lock icon isn't illuminated and that the power cord nor outlet is damaged.

SamsungAl · 2 weeks ago

I gotcha. I wish we could be of more help over here, but we can only troubleshoot and set up service for Us devices. You will need to reach out to New Zealand to get further assistance. https://www.samsung.com/au/

SamsungAl · 2 weeks ago

Does the error code pop up on all load sizes or is it specific ones?

SamsungAl · 2 weeks ago

Could you send me a private message with the serial number as well as a photo of the screen with the lines on it?

SamsungAl · 2 weeks ago

How long have you had the washer? Have you cleaned and drained the debris/pump filter located at the bottom front of the machine?

SamsungAl · 2 weeks ago

Could you send me a private message with the serial number of the fridge?

SamsungAl · 2 weeks ago

Do the lines happen on all sources, inputs, and the picture test?

SamsungAl · 2 weeks ago

The lint trap light is supposed to flash before any cycle starts, just as a reminder. It's nothing to worry about :)

SamsungAl · 2 weeks ago

How long have you had your fridge? Do you see any seal damages anywhere?

SamsungAl · 2 weeks ago

@userxUY5lcYwIH Each case outcome is on a case by case basis. If you would like for me to look into your case, please provide the serial number via private message.

SamsungAl · 2 weeks ago

@usersvpVx4C89Y Try giving this link a shot :) http://www.samsung.com/us/support/troubleshooting/TSG01202543/

SamsungAl · 2 weeks ago

Could you send me a private message with the full model and serial number as well as some photos of the rusting parts?

SamsungAl · 2 weeks ago

Can you send me a private message with the full model and serial number of the washer?

Samsung

Re: Network connected but shows as not connected

Re: Disney+ App Error Code 1016

Re: Frozen ice maker

Re: there is no YouTube app on my tv

Re: Un75ru7200fxza

Re: Icon flashing during wash

Re: Error 1024104

Re: Light bleeding through UN65JS8500 screen

Re: Un75ru7200fxza

Re: Unbalanced Washer continues to spin and rinse

Re: rf323tedbsr frosts up

Re: Disney plus

Re: dryer DV42H5200 wont start after powering on

Re: Samsung connectivity UA55MU8000

Re: dryer DV42H5200 wont start after powering on

Re: tv screen is completely black

Re: My Q7FN55" TV is turning on by itself

Re: Gas dryer model DV45H6300GW/A3 lint trap light...

Re: Not charging above 86%

Re: Dc code issue

Re: Horizontal Green lines on top 1/4 of screen

Re: Dc code issue

Re: Ice Maker

Re: Horizontal Green lines on top 1/4 of screen

Re: Gas dryer model DV45H6300GW/A3 lint trap light...

Re: Ice maker is frosted over

Re: KS8000 power cycling issue

Re: Universal remote not working and red light fla...

Re: Top load washer

Re: Samsung VRT Front Loading Washer Loud Sound an...