Samsung

SamsungAl · 3 hours ago

At this point, service is recommended. I would be happy to have that set up for you! Can you send me a private message with the full model and serial number? http://bit.ly/2sSxapD

SamsungAl · 5 hours ago

All replacement parts can be ordered from our parts website: www.samsungparts.com

SamsungAl · 6 hours ago

This is going to require service. You can use the following link to locate a service center near you:https://www.samsung.com/us/support/service/locations/.

SamsungAl · 7 hours ago

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!

SamsungAl · 7 hours ago

The standard Samsung warranty is for 1-year. If you purchased an extended warranty through your retailer, you will need to contact them for service. Warranty Statement: https://www.samsung.com/us/support/service/warranty/UN65KS850DFXZA

SamsungAl · yesterday

If the troubleshooting steps provided didn't work, the next step would be service. If you'd like me to set that up, please send me a private message with the serial number of the washer.

SamsungAl · yesterday

I suggest having them come back out and taking a closer look at what you're talking about. They may not have understood what you meant by how it's washing super slow.

SamsungAl · yesterday

Was the washer professionally installed? It shouldn't be moving slowly when washing anything.

SamsungAl · yesterday

Here is a statement from the Disney plus website that may help you. "Disney+ supports Samsung TVs from 2016 or later (with HD video support) that use the Tizen operating system. Unfortunately, Disney+ doesn’t support Samsung TVs using the Orsay OS or the built-in Web browser." https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=9bc43210db4d40d03c0cf158bf961946

SamsungAl · yesterday

Take a look at the troubleshooting steps listed in the following link and see if they correct the issue you're having :) https://www.samsung.com/us/support/troubleshooting/TSG01000997/

SamsungAl · yesterday

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!

SamsungAl · Saturday

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!

SamsungAl · Saturday

Your model might not have that feature. I apologize. The next step would be to have the dishwasher serviced. Can you shoot me a private message so I can get that set up for you? http://bit.ly/2sSxapD

SamsungAl · Friday

Can you verify that the child lock is not enabled?

SamsungAl · Friday

At this point, service is recommended. You can use the following link to locate a service center near you: https://www.samsung.com/us/support/service/locations/.

SamsungAl · Friday

Have you done a reset on the TV yet? What is the model code and software/firmware version?

SamsungAl · Friday

Does this happen on all sources, inputs, and the picture test? Mind providing a photo of the symptoms you are having as there doesn't appear to be one included in the post?

SamsungAl · Thursday

That does sound super frustrating! Can you provide any ticket number you may have been given so I can look into this further for you?

SamsungAl · a week ago

Oh no! That doesn't sound good at all! :( Please send me a private message with the full model and serial number of the TV, as well as any photos of the hot one connect box.

SamsungAl · a week ago

With y'all smelling gas after turning the oven on, have you contacted your gas company to verify that there are no breaks in the gas lines? How long have you had this oven?

SamsungAl · a week ago

This is going to require service seeing as this happens at random. Please send me a private message with the full model and serial number so I can look into what options we have available for you.

SamsungAl · a week ago

International models are region-specific. We wouldn't be able to assist with your issue for the TV; you will have to reach back out to your country of origin for further assistance. If you try troubleshooting steps meant for US models, it may mess up your TV. We also are unable to provide firmware links for international models.

SamsungAl · a week ago

That is possible. You may only be able to use the app if you cast it from your phone or tablet to the TV.

SamsungAl · a week ago

Can you provide some information as to what issues you are experiencing?

SamsungAl · a week ago

Do you see any damages to the seals around the doors? Do they close properly as well?

SamsungAl · a week ago

Have you had any power surges recently? Do you notice any damages to the power cord of the fridge at all? Also, do this continue if you flip the circuit breaker off for a few minutes?

SamsungAl · a week ago

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!

SamsungAl · a week ago

Thank you for verifying that information. At this point, service is recommended. I would be delighted to see what options we have available to you :) Please send me a private message with the full model and serial number.

SamsungAl · a week ago

Does it happen on all sources, inputs, and the picture test? I see that you've done a reset a few times; what type of reset have you done?

SamsungAl · a week ago

Typically, when the noise happens, it's the vent working to take the heat from whatever is cooking on the stove away. Does this mostly happen whenever you've cooked recently?

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