Samsung

SamsungAdam · 2m ago

Did you experience these symptoms prior to the recent update?

SamsungAdam · 9m ago

@uservvh7UQUuIa In the Samsung Members app we have a section called get help, it allows users who are experiencing problems with their device to post and get peer to peer assistance.

SamsungAdam · 11m ago

I would recommend taking your device to your local UbreakIfix so they can hands on look at your device.

SamsungAdam · 22m ago

Go to setting, about phone, and can you please tell me the baseband version on your device?

SamsungAdam · 24m ago

Your device is functioning as it was intended.

SamsungAdam · an hour ago

Have you tried force stopping and clearing the cache and data for your camera app?

SamsungAdam · an hour ago

Have you tried wiping the cache partition on your device?

SamsungAdam · an hour ago

Can I please have your full model number, baseband version, and service provider?

SamsungAdam · an hour ago

Have you tried wiping the cache partition on your device?

SamsungAdam · an hour ago

Press the power button on the side of your phone, when you see the power off option, press and hold power off then once you see the safe mode option tap on safe mode.

SamsungAdam · an hour ago

Do you experience these symptoms if you test your device in safe mode?

SamsungAdam · 2 hours ago

I would recommend reaching out to Snapchat developers for further assistance.

SamsungAdam · 2 hours ago

Premium Care can be purchased directly on samsung.com. Premium care has to be purchased when you purchase your device.

SamsungAdam · 2 hours ago

Have you tried wiping the cache partition on your device? Are you using a third-party launcher on your device?

SamsungAdam · 2 hours ago

Just to clarify you are trying to see what pictures have been save to the cloud is that correct?

SamsungAdam · 2 hours ago

Can you send me a picture of the symptom you are experiencing?

SamsungAdam · 2 hours ago

Are you using adaptive brightness on your device?

SamsungAdam · 2 hours ago

Are you referring to Samsung Premium care?

SamsungAdam · 2 hours ago

When you go to settings, apps, messages, notifications, and check under general notifications and new messages does it say sounds and pop up?

SamsungAdam · 2 hours ago

Do you experience these symptoms if you test your device in safe mode?

SamsungAdam · 3 hours ago

Are you using the stock messaging app?

SamsungAdam · 3 hours ago

Have you tried wiping the cache partition on your device?

SamsungAdam · 3 hours ago

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

SamsungAdam · yesterday

Do you experience these symptoms if you test your device in safe mode?

SamsungAdam · yesterday

What type of device are you using?

SamsungAdam · yesterday

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.

SamsungAdam · yesterday

Can I please have your full model number, baseband version, service provider, and Bixby voice software version?

SamsungAdam · yesterday

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01001451/

SamsungAdam · yesterday

@Samsung_iPNUeXg Do you experience these symptoms if you test your device in safe mode?

SamsungAdam · yesterday

Have you tried wiping the cache partition on your device? Do you experience these symptoms if you test your device in safe mode?

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