Samsung

Give this a try for me, go to settings > accounts and backup > account > check to make sure the e-mail addresses are the same for your Samsung account in both devices ... View more

Give this a try: go to the camera app > tap on the gear in the top left corner and try turning off shutter sound? ... View more

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number, baseband version, and service provider? ... View more

Is airplane mode turned on in your settings?   Do you have do not disturb turned on in your settings?   If you have tried the troubleshooting steps provided, I would recommend reaching out to your carrier for further assistance. ... View more

I would recommend reaching out to your carrier for further assistance. ... View more

Give this a try: go to settings > notifications > below the apps tap on see all > tap where it says most recent and tap on all > tap on e-mail > and check what it says under all the e-mail categories ... View more

Can you please elaborate on the symptoms you are experiencing with the camera on your Note 9? ... View more

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2 ... View more

There are a few things that can cause issues with the speaker on your phone. For example, there could be an external device where the audio is being redirected to. It's possible that a software glitch or physical damage is causing the problem. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001255/   If you continue to experience these symptoms, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2   Full Name: Street address: Email Address: Best Contact Number: Alternate Telephone Number: (If Available): Model Code: Serial/IMEI Number: ... View more

Thank you for reaching out. Are you connected to data or Wi-Fi when you are experiencing these symptoms?   Just to clarify you are using the new members app is that correct?   I would recommend force stopping and clearing the cache for the Samsung members app. Give these steps a try: go to settings > app > Samsung Members > tap on force stop > then tap on storage and clear the cache.   Another thing I would recommend would be wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try: •    Turn off the device. •    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. •    When the Android logo displays, release all three keys. •    An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. •    Press the Volume down key several times to highlight wipe cache partition. •    Press Power key to select. •    Press the Volume down key to highlight yes, them and press the Power key to select. •    When the wipe cache partition is complete, Reboot system now is highlighted. •    Press the Power key to restart the device. ... View more

Give this link a try for product specs for the galaxy buds: https://www.samsung.com/us/mobile/audio/galaxy-buds-plus/specs/ ... View more

Thank you for reaching out. I would recommend a service repair. You have a couple of options available:   1. Use the Amazon Return service. 2. Ship your device into Samsung for service.   Please let me know how you would like to proceed. ... View more

Just to clarify when you say system notifications are you referring to the emergency weather alerts? ... View more

@Trilobyte I'm sorry to hear about the symptoms you are experiencing. I would be happy to assist you further. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2 ... View more

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved. ... View more

Do you experience these symptoms with all apps or specific apps?   Do you experience these symptoms if you test your device in safe mode?  If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/   Next, I would try wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try:  Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight Wipe cache partition. Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, Reboot system now is highlighted. Press the Bixby / Power key to restart the device. ... View more

Thank you for reaching out. I would be happy to assist you further. There are a few things that can cause issues with the speaker on your phone. For example, there could be an external device where the audio is being redirected to. It's possible that a software glitch or physical damage is causing the problem. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001255/ ... View more

Give these steps a try: Go to settings > apps > one drive > click on set as default > and click on clear default ... View more

Do you have the Media Volume limit turned on? - Go to settings > sound and vibration > volume > tap the dots in the top right corner > tap on media volume limit > and make sure the media volume limit is set to off ... View more

Thank you for reaching out. I would recommend reaching out to the app developers for further assistance. ... View more

Give this link a try: https://www.michaelkors.com/trend/lexington-and-bradshaw-support/_/R-cat4410012 ... View more

Thank you for reaching out. Can you please provide me with the troubleshooting steps you have tried so I don't have you repeat any? ... View more

Are you using a specific app when you are experiencing these symptoms?   I would recommend resetting your keyboard settings. Give these steps a try: go to the messages app > tap the text space to open the keyboard > tap the gear on the right side of the keyboard > tap on reset to default settings > tap on reset keyboard settings > tap on reset   Next step would be to test your device in safe mode. If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/   I would also recommend wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try:  Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. Press the Volume down key several times to highlight wipe cache partition. Press Bixby / Power key to select. Press the Volume down key to highlight yes, them and press the Bixby / Power key to select. When the wipe cache partition is complete, Reboot system now is highlighted. Press the Bixby / Power key to restart the device. ... View more

Thank you for reaching out. I would  be happy to look into this further for you. What type of device are you pairing with your Galaxy buds+? ... View more

Just to clarify, you have no audio in the right Galaxy bud and the touchpad is not responsive is that correct? ... View more

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry ... View more