^^That is not a troubleshooting guide. That is a "did you try a restart" guide.
I also have had this issue since the last update and yes, of course, I tried rebooting both devices. I'm not a total moron. There looks like a hundred people or more complaining in the forums so this is clearly something systemic. After we get past the "not my fault" pass the blame bits, has anybody actually looked into this? Bugs happen. I just want to know that it is being addressed and not pushed off like it isn't affecting anyone. If it is update related, can we roll back?
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