I had the exact same problem with my R7260, I searched a lot, chatted with customer support for appliances (wrong option). Follow this process and it will work. Get the remote of your vacuum + your phone with updated smarthings app + your vacuum bot powered ON sitting on the charging cradle yelling "FULL". 1) Connect your phone to the 2.4GHz network of your router, 5GHz doesnot work. If you have a smart network selector on your router enabled then you are fine with any network. 2) Open the smartthings app on your phone, go to the section to add device and be ready to hit scan for nearby devices 3) Press and hold the clock button on the remote for 3 seconds, "AP" will appear on your bot. Now hit scan on your phone. 4) Now the bot will appear under available devices, select it and follow the onscreen instructions and complete the setup. 5) My setup did not complete but kept giving me an error and eventually, the app became unresponsive, I restarted the app and found the bot was successfully connected. Let me know if it worked.
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