I can understand how frustrating this issue can be. I would like to look into this issue further for you. Can you send me a private message using this link here? http://bit.ly/2HP0oRi Can you provide the following information?
Model number
IMEI number
... View more
We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
... View more
I can understand how frustrating this issue can be. I recommend that you try clearing the cache partition on your phone.
HardReset.info:
First of all press Power key, release it when the menu will appear, from the options choose "Restart".
Afterwards, when the Samsung logo pops up hold down Power + Volume Up keys simultaneously for awhile.
Release all keys when you see the Recovery Mode menu.
In this step you have to scroll down using Volume buttons and choose "wipe cache partition" by pushing the Power key.
Next, you will need to confirm the whole operation by choosing the "Yes" option.
When the Recovery menu will pop up again select "reboot system now" option.
Excellent! The wipe cache operation had been perfomed successfully.
... View more
We hope you have a great time here and with our products. If you have any questions about our products don't be afraid to ask. We're here to help.
... View more
I can understand how frustrating that can be. You should be able to go into your settings on your phone and disable the app. That way it will stop pulling data.
... View more
Does this issue still happen when your phone is in safe mode?
Have you tried clearing the cache partition on your phone? Here are the steps.
Press and hold the Power key, tap Power off, and then tap OK.
Press and hold the Power key and Up Volume key at the same time.
Release the Power key when the Samsung logo appears.
Release the Volume keys when the Android image appears.
Press the Volume keys to highlight Wipe cache partition.
Press the Power key to select.
Once “Cache wipe complete” appears, press the Power key to select Reboot system now.
The device restarts once the wipe is finished.
... View more
I can understand how frustrating can be. I would like to look into this for you. Does this issue still persist when your phone is in safe mode?
... View more
I can see how this would be concerning. I would suggest clearing the cache partition on your phone to improve its performance. Here are the steps.
Press and hold the Power key, tap Power off, and then tap OK.
Press and hold the Power key and Up Volume key at the same time.
Release the Power key when the Samsung logo appears.
Release the Volume keys when the Android image appears.
Press the Volume keys to highlight Wipe cache partition.
Press the Power key to select.
Once “Cache wipe complete” appears, press the Power key to select Reboot system now.
The device restarts once the wipe is finished.
... View more
We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
... View more
I can understand how frustrating this can be and I would like to look into this issue for you. Can you provide the model number of your phone so that I can provide the correct information?
... View more
I would like to look into this concerning issue for you. I would like to get this over to our specialized team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky
Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:
Model Code of the watch:
Serial number or IMEI number of the watch:
... View more
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
... View more
We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
... View more
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
... View more
I would recommend that you reach out to the developer to resolve this issue. Since your phone is already up to date the issue seems to be the app itself needs to be updated. That is something the developer would need to push on their end. You can find their contact information in the app store.
... View more
Here are the steps to block text messages
From the Home screen, tap the Messages icon.
Tap Menu > Settings > Block numbers and messages > Block numbers.
Manually enter number and tap the + (plus sign) or choose from Conversations or Contacts.
When finished, tap the back arrow.
... View more
Does this issue still occur when your phone is in safe mode?
I would recommend that you try clearing the cache partition on your phone? Here are the steps.
Turn off the device.
Press and hold the Volume Up key and the Bixby / Power key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Bixby / Power key to select.
Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
When the process is complete, Reboot system now is highlighted.
Press the Bixby / Power key to restart the device.
... View more
I would like to look into this issue further for you. Can you send me a private message using this link here? ( http://bit.ly/2HP0oRi) Provide the following information.
Model number
Serial number
... View more
We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
... View more
