Samsung

SamsungQue · Sunday

@Sunshine1134 Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

SamsungQue · Sunday

@Scarface3009_2 Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

SamsungQue · Sunday

@Samsung_WppNIlV For text messages you just got back through the text thread. For phone calls you open the phone app and the tap on recent to see the call log on the phone.

SamsungQue · Sunday

@usergcsssVaq7i Have you tried adjusting the screen timeout settings?

SamsungQue · Sunday

@user1fSR5upd8a You would have to reach out to Straight Talk to see your phone is compatible with their service.

SamsungQue · Sunday

@Josyula Have tried putting your phone in safe mode?

SamsungQue · Sunday

@Samsung_9OVEFBX Does your phone work with other chargers?

SamsungQue · Sunday

@userED5OjPD3Lk We recommend that you call in and talking to our Samsung Accounts department 855-795-8509

SamsungQue · Sunday

If you weren't able to find a location from link earlier then we recommend you call into 1800 Samsung and they can locate a service center for you take your phone into.

SamsungQue · Sunday

@Samsung_e4WMqxs We recommend you call in and talk to our E-Commerce department 1-855-726-8721.

SamsungQue · Sunday

@userUPEp8kUWSW If you weren't able to find a location in their area then we recommend calling into 1800 Samsung and talk to the customer service. As for your friend in Australia, if he purchased his phone from the U.S. then he will need to be in the U.S. for Samsung to repair it. If they purchased outside the U.S. then they will have to get it repaired in that country of purchase.

SamsungQue · Sunday

@JayDanz Are your phones still pick up any wifi networks?

SamsungQue · Sunday

@_AnthonySteele The Galaxy J3 Aura does not have the ability to use a wireless charger.

SamsungQue · Sunday

@Samsung_OOWmdhx Are you using a 3rd party app?

SamsungQue · Saturday

Can you send me a private message using this link here? provide the following information. Model number IMEI number

SamsungQue · Saturday

@usercmRViOhYky Have you tried these steps here?

SamsungQue · Saturday

@G-ProPIA With the default calendar app no. You can try to find a 3rd party app that can do that for you.

SamsungQue · Saturday

@userEYuPdAwD53 What troubleshooting steps did you try in regards to this issue?

SamsungQue · Saturday

@SCADAman29325 The current limit is 20 for the favorites.

SamsungQue · Saturday

@Djcharon1 Have you tried retting your watch?

SamsungQue · Saturday

@userrgrij737or What happens when you try to take a screenshot in safe mode?

SamsungQue · Saturday

Have you made sure that the app and the earphones are up to date on their software?

SamsungQue · Saturday

@Danny1915 Does this still happen when the phone is safe mode?

SamsungQue · Saturday

@userjPI4K2xSJd Have your registered your watch on samsung.com?

SamsungQue · Saturday

@Samsung_RxFDF0C You can contact your carrier or you can use Google's https://findmymobile.samsung.com/

SamsungQue · Saturday

@userrNCV1y3mFZ Can you send me a private message using this link here? Provide the following information. Model number IMEI number

SamsungQue · Saturday

@Samsung_PnJowon Does this still happen in safe mode?

SamsungQue · Saturday

@userijImXh6vid What troubleshooting steps have you tried in regards to your issue?

SamsungQue · Saturday

@user9qYpe15KkC Does this still happen when the phone is in safe mode?

SamsungQue · Saturday

@Samsung_qGFrZCP The best way to charge the phone is with the Samsung charger that came with the phone. You can charge it at any time but the phone will only charge up to 100%. You can keep it plugged in and use it at the same time.

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