Samsung

SamsungQue · 47m ago

This article here will be able assist you with this issue. http://www.samsung.com/us/support/troubleshooting/TSG01111323/

SamsungQue · 2 hours ago

@userHzF7ixfBvN If the pop ups are not popping up in safe mode then you will have go through and uninstall each app till you find out which one is causing the pop ups.

SamsungQue · 2 hours ago

@userHzF7ixfBvN Have you tried going into your settings> google> opt out of ads ?

SamsungQue · 3 hours ago

@userWBHd5eMSjS Can you send me a private message using this link here? Provide the following information. Model number serial number

SamsungQue · yesterday

@userNsgGtnPGZD Judging by the icon it looks like you put your phone in high performance mode.

SamsungQue · yesterday

@userEOLuSVrNub Do you know if the software on your phone is up to date?

SamsungQue · yesterday

@userSLbdHLsmDN Have you tried clearing the cache partition on our phone? Clearing the cache partition on your phone would improve the phones overall performance. Here are the steps to clear the cache partition on your phone. Turn off the device. Hold down these three keys: Volume Up Home Power When the phone vibrates: Release the Power key. Continue to hold down the Volume Up and Home keys. When the Android system recovery screen appears, release the Volume Up and Home keys. Press the Volume Down key until wipe cache partition is selected. Press the Power key. Wait until reboot system now is selected. Press the Power key.

SamsungQue · yesterday

Can you send me a private message using this link here? Provide the following information. Model number IMEI number

SamsungQue · yesterday

@usernSqene5BD4 This article here will tell you how to update your galaxy buds software. http://www.samsung.com/us/support/troubleshooting/TSG01200504/

SamsungQue · yesterday

@TonyWaar Does this issue still appear when the phone is in safe mode?

SamsungQue · yesterday

@userxD4Wv4yZHZ If you set the time on your phone manually would the time still fluctuate?

SamsungQue · Friday

@Samsung_nkG7ywq You can purchase a USB cable at any electronics store to connect to your phone to a computer. From there it's a matter of using your favorite music player to transfer music onto your phone.

SamsungQue · Friday

@Samsung_w0Nd0Q6 Unless the app has its own notification sound that came with it. Then the answer is no.

SamsungQue · Friday

@Samsung_89qVhgE You have to reach out to your carrier to see if they can do that for free for you.

SamsungQue · Friday

@usernSqene5BD4 Have you made sure that the software for the galaxy buds is up to date?

SamsungQue · Friday

@usernSqene5BD4 Can you provide the model number of your earbuds?

SamsungQue · Thursday

@user4xN02jVlRA We recommend that you call in and talk to our E-Commerce department 1-855-726-8721

SamsungQue · Thursday

@Samsung_KYwbp0l Can you send me a private message using this link here? Provide the following information. Model number IMEI number

SamsungQue · Thursday

@userThaEJqgMxA Can you send me a private message using this link here? Provide the following information. Model number IMEI number

SamsungQue · Thursday

Can you send me a private message using this link here? Provide the following information. Model Number IMEI Number

SamsungQue · Thursday

@Pecktingle Can you send me a private message using this link here? Provide the following information. Model number IMEI number

SamsungQue · Thursday

@userzNt9ttQ3aX Yes they should an option on how to block text from emails as well.

SamsungQue · Thursday

@userzNt9ttQ3aX At this point what you will need to do is reach out to your carrier. They should have other options on how to block unknown callers.

SamsungQue · Thursday

@userq98eQCpzS9 We recommend that you call in and talk to our E-Commerce Department 1-855-726-8721 about preordering.

SamsungQue · Thursday

@userH5oYcBvtqY We recommend that you call in and talk to our Accounts Department 8557950509

SamsungQue · Thursday

@user2gn6M3r2G8 Wifi calling is a carrier feature. In this case, you will want to reach out to carrier to resolve this issue.

SamsungQue · Thursday

@Samsung_wV9M2W3 I can understand not wanting to factory reset your phone. However, have you tried clearing the cache partition on your phone? Clearing the cache partition helps with the overall performance of your phone. Here are the steps to clearing the cache partition on your phone. Turn off the device. Hold down these three keys: Volume Up Home Power When the phone vibrates: Release the Power key. Continue to hold down the Volume Up and Home keys. When the Android system recovery screen appears, release the Volume Up and Home keys. Press the Volume Down key until wipe cache partition is selected. Press the Power key. Wait until reboot system now is selected. Press the Power key.

SamsungQue · Thursday

@Samsung_G5snvMN It should be one or the other while charging. Are you using the charger that came with the phone?

SamsungQue · Wednesday

@userHxB0fwbtRt Have you tried reaching back out to your carrier?

SamsungQue · Wednesday

Have you tried using your phone in safe mode? Here are the instructions on how to put your phone in safe mode. Turn on and use safe mode. Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem. Turn the device off. Press and hold the Power key past the model name screen appearing on the screen. When SAMSUNG appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key. Continue to hold the Volume down key until the device finishes restarting. When Safe mode appears in the bottom left corner of the screen, release the Volume down key. While in Safe mode, you can now uninstall apps that are causing a problem. Turn off safe mode Press and hold the Power key. Tap Restart > Restart. The device will restart in standard mode and you can resume normal use.

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