jemmer
Asteroid
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- About jemmer
07-02-2019
01:06 PM
Thanks.
With all due repect, and I mean that sincerely, but that seems like a bunch of work. I confess I have had problems pairing and re-pairing various devices, so I'm a little leery of adding the new bulb, then deleting it, then reseting it, then re-pairing it. I do think I understand what's going on though. You are changing the ID of the old broken, non working bulb entry currently in the hub to that of the new bulb. Then when the new bulb is re-added, the hub sees the (new) ID already in use, so it just accomdates that.
And what about the old bulb? After I do the procedure, I assume I can just toss the broken bulb, and place the new one in the old's receptacle and all automations just automagically work?
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07-01-2019
01:23 PM
This past weekend one of my SmartThings bulbs, a Cree connected bulb, got broken. Up until the incident, it worked flawlessly. I have several automations that controlled the bulb, and I've been happy with how everything behaved. I have a new replacement bulb, but I'm not sure what to do to replace it on my hub.
Can I simply delete the old device, add the new bulb, and rename it? Will that keep the automations intact, or will I have to recreate them?
Thanks for any advice.
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10-17-2018
08:09 AM
1 Like
Contact Samsung support. I had to ship my soundbar to them for repair, and because it was out of warranty I had to pay to have them fix it, but they did so perfectly and in a very timely fashion. Too bad the device broke, but Samsung handled the repair very well.
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08-16-2018
11:36 AM
I want to thank everyone involved. This was a quick and painless experience, from diagnosis through repair and delivery back to me. Your professionalism and caring for your customer is commendable. Thank you!!
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08-07-2018
04:21 PM
1 Like
Everything was fine with my setup. Worked perfectly for the year since I bought it. I found some cables hanging down from my wall mounted TV. I fixed those by taping them back up behind the TV, but accidentally unplugged the optical cable from my TV to the soundbar. I plugged the optical back in, and got TV sound back, but now the soundbar no longer has a display. I can control the bar from the right side volume controls and power button. The input button appears appears to cycle through the various values and when I get to what I presume is D-IN the sound comes back on. The remote's power and mute buttons work, but the volume up/down buttons , and input do not work. Nothing happens when I push them. I had programmed my Xfinity remote to handle the soundbar and it was working perfectly, but now, with this no display issue, it no longer controls the soundbar. No volume control and no power on/off. Any idea what's going on?
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