Beta Moderator
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- 2492 Likes
- 119 Solutions
- 13 Posts
- 5918 Comments
- 135 Followers >
- 0 Following >
05-26-2022
07:26 PM
11 Likes
Hello, The recruitment period for Watch 4 Beta has ended. We hope you can join our beta program in the future. Thank you. Regards One UI Beta Team.
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03-15-2022
07:00 AM
Hello @Munemaknem ,
Please try to update the device manually and DM us if you are still unable to upgrade to Official One UI 4 Software.
Regards One UI Beta Team
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03-15-2022
06:59 AM
Hello @Manoli ,
Please DM us if you are still unable to upgrade to Official One UI 4 Software.
Regards One UI Beta Team
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03-15-2022
06:59 AM
Hello @KissMeTenderly ,
Please DM us if you are still unable to upgrade to Official One UI 4 Software.
Regards One UI Beta Team
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03-15-2022
06:59 AM
Hello @wenda ,
Please DM us if you are still unable to upgrade to Official One UI 4 Software.
Regards One UI Beta Team
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03-11-2022
02:54 PM
Hello @user2vwA59cmxI ,
Please provide additional details on the issue you are having with wifi calling.
Regards One UI Beta Team
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03-11-2022
02:52 PM
Hello @nepalicana,
We have not released an update for S10 devices since 12/23/2021. Please try clearing cache and data of the play store as well as play services apps to see if that helps resolve the issue.
Regards One UI Beta Team
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03-11-2022
02:50 PM
Hello @1stperson ,
We are targeting to release final update on 3/14.
Regards One UI Beta Team
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03-11-2022
02:50 PM
Hello @1stperson ,
We are targeting to release on 3/14. You do not need to leave beta program to update your device.
Regards One UI Beta Team
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03-04-2022
08:35 AM
8 Likes
Hello @Manoli ,
Official update is currently targeted to release on 3/14.
Regards One UI Beta Team
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03-02-2022
02:55 PM
Hello @rlanza1054 ,
Please navigate to settings -> sound and vibration -> Volume and slider bar for system to a desired level.
Regards One UI Beta Team
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03-01-2022
02:54 PM
Hello @Kedzone ,
You should have no issues transferring data from your S10 to S22+. If you experience any issue, please reach out to our support team at 1-800-726-7864
Regards One UI Beta Team.
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02-28-2022
06:50 AM
1 Like
Hello @KissMeTenderly ,
“Moisture has been detected” warning doesn’t mean that your Samsung phone was in direct contact with water. Most of the time, the charging error might be caused by a very humid atmosphere and sweating if you live in a hot area. The presence of dirt in the USB port of your Samsung device might also cause charging issues. Please try booting in to safe mode first and see if issue happens to confirm it is a system issue.
Please contact the nearest Samsung Service Center for assistance with the device. To locate the nearest Service Center, please call 1-800-726-7864.
Regards One UI Beta Team
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02-28-2022
06:38 AM
Hello @Jeffrey777 ,
Initial response from our R & D was the feature couldn't be implemented which we conveyed to our community. We are glad to finally see the feature available on S10.
Regards One UI Beta Team
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02-28-2022
06:36 AM
6 Likes
Hello @Kelza ,
Our candidate binary for S10 had an failure which required us to generate another binary. We are in the process of testing and it will be released once approved by QA and carrier. We apologize for the delay.
Regards One UI Beta Team
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02-22-2022
02:47 PM
1 Like
Hello @Mahmoud2021 ,
Our records indicate you have deregistered from beta program on Nov 26. Unfortunately, we cannot add you back at this time. Please back up all your data and downgrade device using smart switch on pc to android 11.
To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.
Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".
If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.
Regards One UI Beta Team
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02-22-2022
02:33 PM
1 Like
Hello @KissMeTenderly ,
RCS Support depends on if carrier would like to support feature or not. Feature is already present on device, when carrier is able to support it they enabled it over the air.
Regards One UI Beta Team
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02-22-2022
02:24 PM
Hello,
During beta program, some 3rd party software are not yet certified by Google, and therefore secure services may not work. We apologize for the inconvenience and will post a notice once it becomes certified by Google. You may try again at that time.
Regards
One UI Beta Team.
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02-22-2022
02:24 PM
Hello,
Thank you for your post. You are correct - the beta program is coming to a conclusion, and the posts have been cleared.
Regards
One UI Beta Team
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02-14-2022
02:29 PM
1 Like
Hello @RayNeverLearns , We have updated your carrier for Beta Registration to T-Mobile. Please log out and log back in to your Samsung account on the device. If you continue to experience the issue, please send us a DM Regards One UI Beta Team
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02-07-2022
02:17 PM
Hello @Moe3754 ,
As official software update to One UI 4 is already available for Z Flip 3, we recommend upgrading to official version than downgrade using smart switch and lose all your data. We have enrolled you back in the beta program to enable you to download updates to official OneUI 4.
Regards One UI Beta Team.
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02-07-2022
02:14 PM
Hello @user0ZLwOIwVyR ,
This Forum is specifically for Beta users. As One UI 4 beta program for Z Fold 3 is completed, Please post your discussions in Samsung Support community.
Regards One UI Beta Team
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02-07-2022
02:13 PM
Hello @NickC75 ,
As mentioned in DM, Deregistering form the program doesn't change the software on the device. In order to rollback to official software, device has to be connected and downgraded via smart switch. Please note downgrading does remove all data from the device.
Regards One UI Beta Team
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02-03-2022
10:33 AM
Hello @usercIJA56k92q ,
Official One UI 4 update is now available for our beta members. If you are still unable to update to Official software, pleas send us DM
Regards One UI Beta Team
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02-03-2022
10:32 AM
1 Like
Hello @userw237XHRkAt ,
Thank you for your participation in One UI 4 Beta Program. We appreciate your contribution to the community.
Regards One UI Beta Team
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02-03-2022
10:31 AM
Hello @Negropy ,
Thank you for your participation in One UI 4 Beta Program. We appreciate your contribution to the community.
Regards One UI Beta Team
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02-01-2022
02:12 PM
Hello @alain25 ,
We are working to release an update as soon as possible to our beta members.
Regards One UI Beta Team
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02-01-2022
02:12 PM
2 Likes
Hello @zombieman ,
Please do not deregister from the beta program before updating to the official One UI 4 as this would need downgrading to Android 11 to update back to One UI 4. After you have taken update to official software, Your device will be moved from beta specific software update group to official update group just like other users who are not in the beta program.
Regards
One UI Beta Team
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01-31-2022
01:59 PM
Hello @Jerome2 ,
Official One UI 4 update is unavailable for S20 unlocked devices at this time. Once available, your device will be able to update to official via FOTA software update.
Regards One UI Beta Team
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01-28-2022
11:59 AM
2 Likes
Hello @userU4Bz9sDpQf ,
please try clearing data and cache of play store as well as play services app and reboot the device to check if it helps. This has helped few of our users download app updates.
Regards One UI Beta Team
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